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Scandals Rock Nigerian Banks Over New Naira as Customers Lament Exploitation, Hardship

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Global Banking - Investors King

Most Nigerians, especially the average ones, appear to be going through very difficult moments of their lives over the non-circulation of the redesigned legal tender.

Their hardship has been worsened by crises of fuel hikes and scarcity, and skyrocketing prices of food items, transportation fares and other items.

The Central Bank of Nigeria had ordered Deposit Money Banks to load new naira notes on their Automated Teller Machines (ATMs) for Nigerians to withdraw.

However, checks by Investors King revealed that customers have been complaining of insufficient cash in the ATMs, adding that they are being exploited by operators of Points of Sales (PoS) who have been charging them higher for withdrawing new notes.

Further findings by Investors King showed that some bankers have been involved in shady deals with racketeers through illegal sales of the new currency.

Due to the scarcity of the new notes and failure of most commercial banks to load their ATMs with them, black marketers took advantage of the situation, allegedly purchase new notes from some bankers and sell to customers in dire need of same at exorbitant rates.

These black marketers loiter around some banks in Abuja, Lagos, Port Harcourt, among others seeking patronage from Nigerians who couldn’t get money from the ATMs and those who couldn’t withstand the long queues.

Some of the currency sellers, during separate interviews, revealed that they buy the new notes from some bank officials, adding that such act is one of the reasons why most ATMs are lacking the new notes nor dispensing the old currency

One of the currency dealers said they have been selling the redesigned notes and making huge gains. One of them who identified himself as Umar in Abuja said they often sell N10,000 for N13,000 and N20, 000 for N26,000 in all the denominations the buyer needs

Some of the racketeers claimed that they don’t really purchase the new notes from bankers, rather, they give incentives and maintain suck relationship with the officials of financial institutions.

Also, PoS operators have been fingered in the exploitation and shady financial deals as customers decried that they now pay more charges to withdraw.

PoS operators are said to now charge between N500 and N700 for withdrawal of N5000 and higher charges for withdrawal beyond N5000 that would be paid in new notes.

“It’s now difficult for one to get the money he or she suffered for in this country. People are really going through a lot these days because of this new naira notes. Banks no longer load their ATMs with new notes and where they do, the queues are so unbearable. Because of this, some people have been going to the banks to buy these new notes and sell to people.

“I almost went broke yesterday while trying to withdraw. The annoying part is that traders are now rejecting the old notes. I had to pay more charge of N500 to collect N5000 from a PoS man in my area. The man told me that he had to pay his way out in the bank before getting the new notes,” a resident of Nsukka, Gloria Kelechi narrated.

At some ATM points, customers had to fight their way out before withdrawing while others were left stranded because they couldn’t join the chaotic queues.

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Loans

Osinbajo Lauds China on Loans Offered to Africans, Repayment System

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yemi-osinbajo

Nigeria’s Vice President, Prof. Yemi Osinbajo has commended the Chinese government for the loans given to African countries and its repayment system.

According to Osinbajo, the Chinese loans have reduced the reliance of Africans on international financial institutions like the World Bank, and International Monetary Fund amongst others.

He stated these at King’s College, London on March 27, 2023 while delivering a public lecture on ‘China’s Investment in Africa, Investors King reports.

The Vice President lauded China for constantly meeting the needs of African countries which has reduced the burden on the western institutions.

He further mentioned that the loan servicing system was made easy to aid the African economies, especially during the Covid-19 Pandemic in 2020. 

Through its Debt Service Suspension Initiative (DSSI), China offered 73 low income economies suspension of principal and interest payments.

“Chinese banks provided 63% of the total debt relief while being only owed 30% of the debt service payments due,” Osinbajo noted.

The VP pointed out that China is the largest provider of foreign direct investment which provides jobs for hundreds of thousands of Africans.

On Chinese investment in Africa, Osinbajo stated that $254 billion was disbursed in 2021 which was calculated as four times the volume of US-Africa trade.

“China remains by far the largest lender to African countries. Chinese companies have also taken the lead in exploiting minerals in Africa, many now in lithium mining in Mali, Ghana, Nigeria, DRC, Zimbabwe and Namibia. Most African countries are rightly unapologetic about their close ties with China. China shows up where and when the west will not or are reluctant.

“And many African countries are of the view that the ‘beware of the Chinese Trojan loans’ advice from the west is wise but probably self serving. Africa needs the loans and the infrastructure. And China offers them.”

“All of Chinese lending to Africa is only 5% of all outstanding public and publicly guaranteed debt in low and middle income countries, compared to 23% held by the World Bank and other multilaterals. Chinese lenders account for 12 per cent of Africa’s private and public external debt,” the vice president stated.

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Finance

FirstBank Announces a Name Change of its Subsidiaries, Reiterates its Commitment to Boosting Cross-border Payments

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First Bank Of Nigeria

First Bank of Nigeria Limited, Nigeria’s premier financial services institution, has announced a phased corporate name change of its subsidiaries in the United Kingdom and Sub-Saharan Africa.

FBNBank UK, FBNBank Sierra Leone, FBNBank Gambia and FBNBank DRC are the first set of subsidiaries effecting the name alignment. They are now known and addressed as FirstBank UK, FirstBank Sierra Leone, FirstBank Gambia and FirstBank DRC. The Ghana, Senegal and Guinea subsidiaries will be next in the phased name change implementation.

The name change is being implemented to align the subsidiaries with the parent brand and to enjoy the strong heritage and brand equity built by FirstBank Nigeria in its 129 years of banking leadership. This will further enhance the quality-of-service delivery resulting in better brand clarity, uniformity and consistency across all the markets where the Bank operates.

A leading financial inclusion services provider, FirstBank Group is committed to its nation-building goal. It has taken giant performance strides on its unique growth trajectory as it continues to build distinctive capabilities through partnerships and the constant drive to reinvent itself.

This performance is evidenced in the numerous awards and recognitions bestowed on the institution. These awards include Best Private Bank for Sustainable Investing in Africa 2023 by Global Finance Awards; Best Corporate Bank in Western Africa 2022 by Global Banking; Finance; Best CSR Bank Africa by International Business Magazine in 2022; and ranked as number one in Nigeria in terms of Overall Performance; Profitability; Efficiency and Return o Risk by the Top 100 African Bank Rankings 2022 released by The Banker Magazine from the stables of Financial Times.

In addition, in Euromoney Market Leaders, an independent global assessment of the leading financial service providers conducted by Euromoney Institutional Investor Plc., the Bank was crowned: Market Leader in Corporate and Social Responsibility (CSR); Market Leader in Environmental, Social and Governance (ESG); Highly Regarded in Corporate Banking and Digital Solutions and Notable: in SME Banking.

Speaking on the name change, Dr. Adesola Adeduntan, CEO of FirstBank Group, said ” the name change which coincides with FirstBank’s 129th founding anniversary (March 31 st , 2023) is indeed a milestone reflective of our resolve to continuously provide the gold standard of excellence and value as we put our customers First.  The new identity of the subsidiaries contributes to an enhanced brand presence. It helps our customers and stakeholders better appreciate the value of the diversified products suites, competitive pricing and extensive business networks the FirstBank Group offers. These include our commitment to boosting cross-border businesses including trade and investment opportunities essential to enhancing trade relations amongst countries, thereby strengthening the economies of host communities and reducing poverty,” he concluded.

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Loans

First Bank Denies Forgery Allegation in Face of Legal Battle with Loan Defaulter

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Loan - Investors King

First Bank of Nigeria Limited has issued a denial against the forgery allegation made by Francis Chukwumah Nwufor, the owner of Whiteplains British School.

In the lawsuit marked CR/266/2023, the federal ministry of justice had accused the bank of forging a “tripartite legal mortgage without the consent of Mr Francis Chukwumah Nwufor, with intent to commit fraud.”

In an official statement, First Bank described the accusation as a spurious allegation made by a delinquent debtor, which is aimed at tainting the bank’s loan recovery efforts and legal enforcement of its security collateral interest in line with the terms of the loan.

The bank emphasized that it operates by the highest standards of ethical conduct and will under no circumstances involve itself in any act of illegality. It further assured its numerous customers, stakeholders, and the general public that it remains focused on its mission of providing the best financial services.

The case has been adjourned until May 8th, as the prosecution lawyer stated that all the defendants had yet to be served with the charge.

It is common for loan defaulters to resort to legal battles with banks and this case is no different. However, it is important for both parties to ensure that the matter is handled in a transparent and legal manner.

First Bank’s denial of the allegation is a clear indication that it is standing firm against any attempt by recalcitrant debtors to fritter away depositors’ funds under its custody. The bank’s focus on its mission of providing the best financial services to its numerous customers is commendable and should be the guiding principle for all financial institutions.

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