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France Requests Removal of Wish from Search Engines and App Stores

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Several ministers in France have released a common statement in which they announced that they have made a request to the main search engines as well as the mobile app stores that are operating in the country to hide Wish’s website as well as its mobile app.

Wish is a highly popular e-commerce platform that mainly references products from merchants who are based in China. The platform does not hold inventory as the products are usually shipped directly to the customers from merchants.

Last year, the French administration which is in charge of consumer rights and fraud launched an investigation into Wish. The administration, which is known as the direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF) suspected that it was not difficult to deliberately mislead customers and sell fake products on Wish, including goods like perfumes and sneakers with images which incorrectly show the logos of popular brands.

In order to find out the safety of the products on Wish and to also test their suspicions, the French administration ordered about 140 different goods on Wish.

About 95% of the toys which they acquired on the platform did not abide by the normal European regulation, with about 45% of the toys deemed dangerous. Concerning the electronic products that were ordered, 95% of them were said to be disallowed in Europe, with 90% of them being dangerous in one form or the other.

Some unexpected items were even found to constitute a risk to customers, with about 62% of ordered cheap costume jewelry considered as dangerous. It should however be noted that these numbers came from a study on a small sample of 140 products.

When Wish is notified that a dangerous product is being sold on the platform, the product is removed within 24 hours. However, the French Ministry of Economy states that in most cases the dangerous products remain accessible on the same platform, under a different name and sometimes by the same seller.

The French government is now taking advantage of changes in European regulation to block problematic apps. The process is complicated, but if successful will remove Wish from Google and the App Store. Currently, Wish is still available on the app store and the website can still be found on Google.

After Wish is shadowbanned in France, the website will disappear from Google and the app will no longer be found on the app store. However, if you had it on your phone before the shadowban, you will still be able to use it.

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50 Percent Discount as Jumia Commences Online Food Festival

Jumia, one of the leading e-commerce stores in Africa, has commenced its online food festival where consumers can get discounts as high as 50 per cent on their orders. 

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Jumia - Investors King

Jumia, one of the leading e-commerce stores in Africa, has commenced its online food festival where consumers can get discounts as high as 50 per cent on their orders. 

Jumia’s head of Commercial on Demand Services, Oluwafemi Ajulo, said the Online Food Festival which started on Monday 26th of September will last for two weeks ending on the 9th of October. 

Ajulo further stated that consumers could order their favourite meal from any of the available restaurants on Jumia Foods. 

A check by Investors King shows that there are a number of well-known food brands which consumers can order from. Some of these brands include Cold Stone Creamery, Dodo Pizza, Indomie Cafe, and Tantalizers.

Others include Pizza Hut, Burger King, Krispy Kreme Doughnuts, Ying Yang Express, and Sooya Bistro among others. 

It is interesting to note that consumers will have the opportunity to buy their favourite meals from any of the aforementioned brands with up to 50 percent discount. 

While commenting on the rationale behind the Online Food Festival, Ajulo said:

“We have seen more consumers shift to online delivery platforms as a convenient and safer option to enjoy delicious recipes still. We have partnered with the best restaurants to ensure consumers enjoy convenience and affordability while ordering their favourite meals. 

This campaign also allows us to support our consumers despite the challenges related to inflation and high cost. The campaign will also feature buy one get one free, flash sales, and more,” he said.

In addition, the marketing manager of Cold Stone Creamery and Pinkberry Nigeria, Mr Maruf Lamidi noted that Cold Stone’s partnership with Jumia for the Online Food Festival will provide another opportunity for the company to serve its customers and reiterate its commitment to outstanding services. 

Mr Maruf added that Cold Stone is excited to join the Online Food Festival. He said that any of Cold Stone customer who buys on the Jumia Food platform will get the best value available. 

 

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Jumia Launches Integrated Warehouse in Kenya to Improve Logistics Operations

Nigeria and Africa’s leading e-commerce store Jumia, has launched an integrated warehouse and logistics network facility in Nairobi to improve operations in Kenya

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Nigeria and Africa’s leading e-commerce store Jumia, has launched an integrated warehouse and logistics network facility in Nairobi to improve operations in Kenya

This new warehouse will transform Jumia’s logistics operations by ensuring faster product delivery and subsequently improving customers’ shopping experience.

The 11,000-metres squared warehouse and network facility is strategically positioned and centrally located along Mombasa road, which is closer to the airport as well as the city center, according to the company.

It allows Jumia to leverage on the new Nairobi Expressway to enhance delivery time and improve efficiency. Because of the proximity, the newly built warehouse will eliminate the need to transport items from warehouses to sorting centers, reducing the operational cost and gas emissions of first-mile deliveries.

Speaking on the newly launched warehouse, the CEO of Jumia Kenya Juan Seco stated that the facility will enable the company to be more efficient and meet future needs as the company grows.

In his words, “The new integrated facility has enabled us to converge our multiple warehouses and network operations under one roof.

“This will help us to improve our fulfilment operations to be more efficient and scalable thus taking care of our future needs as the business continues to grow. We shall be able to offer more products across different categories and deliver them faster to our consumers”.

Jumia’sintegrated facility also provides improved working conditions for employees, such as more workspace and a more convenient location in terms of accessibility.

Speaking on how the facility will improve Jumia’s sustainability practices, Jumia Services Country Manager, Ankur Agarwal, said: “The convergence of our operations has helped us to reduce up to 15 truck trips per day, enabling us to reduce carbon emissions significantly. We will continue to look for opportunities to contribute positively to the environment.”

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NGOs Urge EU to Reject Amazon’s Proposal to End Anti-trust Charges, Citing Loopholes

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A group of 11 non-governmental bodies has urged the EU regulators to reject Amazon’s proposal to halt anti-trust charges, citing loopholes.

The NGOs who wrote the EU, disclosed that the proposals were too vague, which leaves room for evasion and abuse by the e-commerce company.

They further urged the EU to force Amazon to split its marketplace from its retail and logistics operations in order to address concerns about its dominance and control over interrelated services.

The statement reads “We urge the European Commission to reject Amazon’s commitments outright and in full, and instead continue vigorously to pursue its antitrust cases against Amazon, imposing remedies and penalties (on the Commission’s own terms) as necessary.

“They are weak, vague, and full of loopholes, leaving too much room for evasion and abuse by Amazon. Moreover, the proposed limitation of these commitments to five years, or indeed any time horizon at all, is unjustifiable”.

The European Union (EU) had earlier charged Amazon with anti-trust charges, where it disclosed that the e-commerce platform misused its position to compete against third-party businesses by misusing seller data.

In a response to the charges filed against the company, it has been consistently making some significant commitments in an attempt to escape fines from the EU as a result of its breach of seller data.

The company admitted to claims from the EU and has pledged to avoid using private seller data in situations where there’s competition with Marketplace shops, whether it is obtained through automated tools or employee access.

Amazon trying to leave no stone unturned has also promised “non-discriminatory” terms for third parties selling to Prime subscribers, including a choice in delivery and logistics services.

The e-commerce platform through one of its commitments, vowed “equal treatment” when ranking sellers in the Buy Box section that will enable consumers to quickly purchase goods.

The European Commission is asking for public feedback on Amazon proposals that theoretically give third-party sellers a better chance of competing with Amazon’s direct sales.

Comments on the proposals will remain open until September 9th. Whatever conditions the EU accepts, will remain effective for five years with oversight by a trustee reporting to the Commission.

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