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FCMB Expands Operations, Opens New Branch

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First City Monument Bank (FCMB) Limited will today (Monday) officially open a new branch in the Asokoro area of Abuja.

The development, according to the bank, is in line with its strategic expansion approach, which aims to extend the bank’s reach and make its operations accessible to more customers across Nigeria.

In a statement, the Vice President, Branch Management and Trade Services at FCMB, Mr. Oluwakayode Adigun, re-iterated the bank’s commitment to strategically grow its network to deliver exceptional banking services to more Nigerians.

According to him, “the new Asokoro branch is a strategic addition to our branch network. Though most of our customers prefer to carry out transactions from wherever they are, using our alternate channels such as FCMBMobile, FCMBOnline, USSD Quick Recharge and ATMs spread widely across Nigeria, some customers still prefer human interaction when banking. Thus, for such customers within and around Asokoro, they now have the opportunity to enjoy FCMB’s wide range of financial products and services.”

He further affirmed that, similar to what obtains at all FCMB branches across Nigeria, customers visiting the Asokoro branch can expect excellent customer experience from the bank’s team of service professionals, who are on ground to provide not just the usual traditional banking support, but also assist customers with mobile and internet banking registration.

The branch is also expected to offer numerous self-service options such as cash depositing and withdrawal ATMs, as well as self-service terminals for routine requests and transfers.
On his part, the Divisional Head, Retail Banking at FCMB, Mr. Olu Akanmu, emphasised the bank’s approach of deploying smart branching and technology in order to attain its retail banking growth and profitability goals.

“FCMB’s robust suite of financial solutions and an award-winning service culture are capabilities that allow us to do more for our customers. We continue to invest heavily in technology that empowers our customers to bank on their own terms through alternate channels and allows them to carry out transactions wherever they are.

“We are keen for residents of Asokoro and its environs to enjoy the benefits of these capabilities and look forward to helping them achieve their aspirations. This is consistent with the manner we have supported other customers for more than 30 years as a key player in Nigeria’s financial landscape,” Akanmu added.

Is the CEO/Founder of Investors King Limited. A proven foreign exchange research analyst and a published author on Yahoo Finance, Nasdaq, Entrepreneur.com, Investorplace, and many more. He has over two decades of experience in global financial markets.

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JUST IN: Abuja to Kaduna Train Service to Resume by December 5

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Lagos-Ibadan Train Services - Investors King

The Federal Government has announced that services along the Abuja–Kaduna rail corridor would resume on Monday, December 5, 2022.

This was disclosed by the Managing Director of Nigeria Railway Corporation, Fidet Okhiria. 

While speaking to the News Agency of Nigeria (NAN) yesterday, Okhiria noted that all is now set to open the train corridor to passengers. 

He, therefore, advised passengers wishing to utilise the service to commence updating their mobile app from December 3, to enable them to successfully book the ride. 

Investors King earlier reported that the resumption of the Abuja to Kaduna train service will commence last Monday. The resumption was however postponed due to ongoing security work on the trail track as well as coaches. 

It could be recalled that the Minister of Transportation, Mu’azu Sambo stated during the test run of the train on Sunday that Nigerians without a National Identification Number would not be allowed to board the train.

The Minister added that the government is doing everything to stop a re-occurrence of the event that happened early this year when terrorists attacked Abuja to Kaduna. 

An event that led to the death of no less than nine people while several others were kidnapped. 

Speaking further on the new development, the NRC boss noted that the services will commence with two train rides from Abuja-Kaduna and vice-versa.

Given the train schedule, Okhiria stated that “AK 1 will depart Idu Station at 9:45 am and arrive at Rigasa Station at 11:53 am.

“KA 2 will depart Rigasa at 8:00am and arrive at Idu station at 10:17am.

“AK 3 will depart Idu Station at 3:30pm and arrive at Rigasa Station at 5:38pm.

He added that “KA 4 will depart Rigasa at 2pm and arrive at Idu Station at 4:07pm.

Okhiria noted that the federal government will continue to do all it can to protect both lives and properties on board its train at all times.

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Dominic Pizza Partners 9mobile on Food Service Delivery

The mother brand of Domino Pizza, Eat’N’Go Africa noted that the partnership is a demonstration of the company’s commitment to better serve the Nigerian market.

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Quick Service Restaurant (QSR), Domino Pizza has partnered with mobile telecommunication provider, 9mobile to improve its food service delivery.

The mother brand of Domino Pizza, Eat’N’Go Africa noted that the partnership is a demonstration of the company’s commitment to better serve the Nigerian market.

According to a statement released by the company, the partnership is aimed to increase customer satisfaction and provide quick service delivery to both individuals and retail offices.

Investors King learnt that customers can now easily and swiftly order domino pizza through the newly launched dedicated call center. 

The statement added that the Call Centre service was currently active in all Domino’s branches in Lagos State, with plans underway to activate it in other locations in Nigeria and would provide multi-lingual services.

Speaking at the event, the Group Chief Executive Officer of Eat’N’Go Africa, Mr. Patrick McMichael noted that customers’ orders will henceforth be delivered as much faster as possible. He added that the core responsibility of the company is to attain customer satisfaction through its products and service delivery. 

“As an organization, Eat’N’Go is committed to always being at the forefront of customer satisfaction and by adapting to innovative ways we will keep improving on our service delivery which the call centre avails us,” he said. 

Similarly, the Chief Executive Officer (CEO) of 9mobile, Juergen Peschel who was present at the event expressed delight and confidence in the prospect of the new partnership. 

He noted that with the new partnership, Eat’N’Go will be able to revolutionise delivery. 

The CEO affirmed that the collaboration shows the extent to which technology can be deployed to ease the way business is done.

Meanwhile, Eat’N’Go Africa is the mother company of a number of trademark products which include Domino Pizza, Cold Stone Creamery, and Pinkberry Gourmet Frozen Yoghurt brands. It is one of the leading Quick Service Restaurants (QSR) in Nigeria. 

The company currently has more than 190 outlets across the country with the goal to reach 250 outlets in 2023. 

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Aero Contractors to Resume Operations After Four Months of Suspension

Aero Contractors called off suspension, to resume operations in the first week of December

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Aero Contractors Airlines

Aero Contractors has disclosed plans to resume flight operations on the 5th of December 2022. The resumption is coming after more than four months of suspension owing to a lack of equipment capacity, foreign exchange scarcity, and other industry challenges.

Investors King could recall that in July 2022, Aero Contractors which is one of the oldest domestic airlines operating in Nigeria announced a voluntary withdrawal of service due to the numerous challenges facing the airline and the industry in general. 

“Due to the impact of the challenging operating environment on our daily operations, the management of Aero Contractors Company of Nig. Ltd. wishes to announce the temporary suspension of its scheduled passenger service operations with effect from Wednesday, July 20, 2022,” a statement issued by the airline in July partly read. 

The airline added that some of its aircraft were undergoing maintenance which made it a more complex situation to cope with the current reality in the aviation industry.

It highlights the high cost of maintenance, fuel, inflation, and forex scarcity resulting in high foreign exchange rates as some of the prevailing challenges which culminated in the suspension of service.

According to sources that are familiar with the new development, flight operations will resume with the Lagos to Abuja route while a check on the airline website showcases a confirmation. 

Meanwhile, the Nigerian Civil Aviation Authority (NCAA) has cleared Aero Contractors to resume flight operations. 

The Director General of NCAA, Capt. Musa Nuhu confirms the resumption during a discussion he had with journalists earlier today. 

The DG clarified that the airline was not grounded and that it never had safety issues. Rather, he said the airline was faced with financial challenges which, if not quickly nipped in the bud, may degenerate into safety issues.

“Aero Contractors was not grounded based on safety issues. We did an audit of them…and we found out that the issue they had was financial sustainability,” Capt Nuhu noted.

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