E-commerce

Amazon Emerged Best Overall Grocery Retailer In 2021 – Report

Published

3 years ago

February 5, 2022

For the second year in a row, Amazon.com, Inc was ranked as the best overall grocery retailer in the United States.

A report from research firm ‘dunnhumby’ based on insights from 10,000 shoppers on 57 grocers in the U.S recognized Amazon for offering customers consistently low prices, convenience, and great selection on a wide variety of grocery items sold on the website, Amazon.com in 2021.

Amazon, in its recently released Q4 2021 results, revealed that it partnered with Affirm to offer customers even more ways to pay on Amazon. The company revealed that customers in the U.S. now have the flexibility to split the total cost of eligible purchases of $50or more into monthly payments at checkout with no late or hidden fees.

The report noted that Amazon’s net sales increased 9% to $137.4 billion in the fourth quarter, compared with $125.6 billion in fourth quarter 2020.

Also, operating income decreased to $3.5 billion in the fourth quarter, compared with $6.9 billion in fourth-quarter 2020 while net income increased to $14.3 billion in the fourth quarter.

Amazon’s Chief Executive Officer, Andy Jassy revealed that the company saw higher costs driven by labor supply shortages and inflationary pressures, adding that these issues persisted into the first quarter due to Omicron.

“Despite these short-term challenges, we continue to feel optimistic and excited about the business as we emerge from the pandemic”, he noted.

While appreciating the company’s staff, he stated that the retail teammates have effectively operated in peak mode for almost two years.

“A big thank you to employees across Amazon who overcame another quarter of COVID-related challenges and delivered for customers this holiday season. Given the extraordinary growth we saw in 2020 when customers predominantly stayed home, and the fact that we’ve continued to grow on top of that in 2021, our Retail teammates have effectively operated in peak mode for almost two years. It’s been a tremendous effort, and I’m appreciative and proud of how hard our teams have worked to serve customers”, he said.

Meanwhile, Amazon Style, Amazon’s first-ever physical store for apparel, will open this year at The Americana at Brand, a top shopping destination in greater Los Angeles.

Investors King had previously reported that the clothing store will feature women’s and men’s apparel, shoes, and accessories from a mix of well-known and emerging brands, with prices catering to a wide range of shoppers.

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E-commerce

South Africa, Tunisia Record Job Losses as Jumia Shuts Down Outlets Over Diminishing Returns, Hopes on Nigeria, Others

Published

5 days ago

October 17, 2024

Ugwoke Ogbodo

Africa-focused e-commerce retailer Jumia Technologies has announced its decision to shut down its South African online fashion retailer Zando and its Tunisian operations by the end of the year.

The development, Investors King gathered, followed diminishing returns in the countries which has been having significant impacts on the firm.

Francis Dufay, the Chief Executive Officer of the retailer giant, expressed strong confidence in Nigeria’s market, saying the firm will refocus on more profitable markets such as Nigeria.

Dufay said Jumia is aiming at more profits, hence, its decision to implement aggressive cost-cutting measures, which include reducing its workforce, exiting the everyday grocery and food delivery sectors, and scaling back delivery services unrelated to its core e-commerce business.

He said the trajectory of the South Africa and Tunisia did not align with the strategy of the group, citing complex macroeconomic conditions, a competitive landscape, and limited medium-term growth potential in these regions.

Stressing that the group’s exit plan is the right decision, Dufay emphasised that the move will allow the company to concentrate its resources on the other nine markets including Nigeria, where growth prospects are more promising.

Jumia’s remaining markets include Egypt, Kenya, Morocco, and Nigeria.

Dufay maintained that success in these regions could help recover volumes lost from the closures in South Africa and Tunisia.

Giving more facts on the level of shortage Jumia incurred in South Africa and Tunisia, he noted that Zando and the Tunisian operations contributed only 2.7% of total orders and 3% of Gross Merchandise Value during the first half of the year.

Zando.co.za, founded in 2012, has established itself as a prominent online fashion platform in South Africa. Meanwhile, Jumia’s Tunisian operations have been running under the Jumia brand for a decade, offering general merchandise.

Dufay confirmed that there are no plans to sell either operation, which will hold clearance sales before their shutdown.

Findings by Investors King revealed that no fewer than 110 persons will lose their jobs in the affected countries once the closures take effect.

Although some employees may be relocated within the company’s other divisions.

This decision comes shortly after South Africa’s largest online retail group, Takealot, announced the sale of its fashion subsidiary, Superbalist, amid rising competition from fast-fashion e-commerce giants like Shein and Temu. Dufay acknowledged that the growth potential in South Africa is increasingly challenging due to the highly competitive environment.

E-commerce

Jumia Shares Triple in 2024 Amid Strong Q1 Performance

Published

4 months ago

June 11, 2024

Samed Olukoya

Shares of African e-commerce giant Jumia (JMIA) surged to $8.67 on Monday, a significant milestone in the company’s remarkable recovery this year.

This price represents the highest the stock traded in 2024, starting at a modest $3.36. The gain highlights investor confidence following the company’s strong Q1 2024 results.

Despite not yet achieving a unicorn valuation, Jumia’s market capitalization has climbed to an impressive $872 million.

This turnaround is primarily attributed to the company’s strategic shift under the leadership of CEO Francis Dufay, who took over in 2023.

Dufay has focused on cost-cutting measures and driving revenue growth, a departure from Jumia’s previous struggles with profitability.

In Q1 2024, Jumia reported a 70% reduction in losses, thanks to significant cuts in advertising and sales expenses. Meanwhile, the company saw an 18.5% increase in revenue.

These results are particularly noteworthy given the economic challenges in some of Jumia’s major markets, including high inflation and currency devaluation.

“The impressive Q1 results have renewed investor confidence,” said an industry analyst. “Jumia’s ability to cut costs while growing revenue in such a challenging environment is a testament to their strategic realignment.”

Dufay’s leadership has been pivotal in this transformation. He has made bold moves, including shutting down the loss-making Jumia Food vertical and relocating UAE-based executives to Jumia’s key markets.

Also, the launch of a new 30,000 square meter integrated warehouse in Lagos has enhanced Jumia’s logistics capabilities, reducing delivery times and improving customer satisfaction.

“The shift in business model and operational focus is showing positive results,” commented Dufay. “We are committed to sustaining this growth trajectory and building a robust, profitable business.”

Jumia’s stock performance has drawn positive reactions from investors, particularly given the broader economic challenges in Africa.

The company’s turnaround is seen as a promising sign, especially as competitors like Amazon begin to make inroads into the African market with their launch in South Africa.

Jumia’s initial public offering in 2019, listed on the New York Stock Exchange (NYSE) at $14.50 per share, generated significant excitement.

However, the subsequent years were marked by fluctuating share prices and ongoing struggles with profitability. The recent surge in share price reflects a renewed optimism about Jumia’s future under Dufay’s leadership.

As Jumia continues to navigate the complexities of the African e-commerce landscape, it remains focused on achieving sustainable growth and profitability. The recent stock surge is a clear indication that investors believe in the company’s potential to thrive in a competitive market.

“Jumia’s journey has been challenging, but our commitment to innovation and operational excellence is unwavering,” Dufay stated. “We are excited about the opportunities ahead and remain focused on delivering value to our shareholders and customers.”

E-commerce

Jumia Plans Warehouse Consolidation in Lagos Amid Nigeria Focus

Published

5 months ago

May 16, 2024

Samed Olukoya

Jumia Technologies AG, the Nasdaq-listed e-commerce giant, has unveiled plans to consolidate its warehouses in Nigeria.

This decision is part of the company’s broader strategy to prioritize Nigeria, Africa’s most populous nation as it endeavors to turn profitable amidst challenging market conditions.

The consolidation initiative will see Jumia merging its three existing warehouses in Nigeria into a single expansive depot spanning 30,000 square meters, strategically located in Lagos.

Francis Dufay, CEO of Jumia, emphasized the cost-cutting benefits associated with this move, highlighting the company’s commitment to optimizing its operational efficiency.

Speaking about the rationale behind the consolidation, Dufay expressed confidence in Nigeria’s potential to provide Jumia with the scale needed to achieve profitability.

Despite facing headwinds such as currency fluctuations and a challenging economic environment, Jumia views Nigeria as a key market for growth, anticipating positive developments in the medium term.

Jumia’s decision to streamline its operations in Nigeria comes against the backdrop of its ongoing efforts to navigate the complexities of the e-commerce landscape.

Despite reporting an operating loss of $8.33 million in the first quarter of the year, the company remains optimistic about its prospects in Nigeria, where it continues to witness steady revenue growth.

The e-commerce giant’s commitment to Nigeria underscores its long-term vision and determination to succeed in the region.

With plans to expand its footprint to additional cities across the country, Jumia aims to capitalize on Nigeria’s vast market potential and consumer demand.

However, Jumia’s journey to profitability in Nigeria is not without its challenges. The country’s economic landscape has been marred by currency devaluations, infrastructural deficiencies, and logistical hurdles.

Yet, amidst these obstacles, Jumia remains resilient, banking on Nigeria’s economic revival efforts and policy reforms to fuel its growth trajectory.

As part of its strategy to adapt to evolving market dynamics, Jumia has introduced innovative initiatives such as buy-now-pay-later financing options to cater to customers grappling with rising prices.

Also, the company remains vigilant in monitoring pricing dynamics, ensuring competitive pricing to meet the needs of price-conscious consumers.