Liquid Intelligent Technologies Kenya, part of the Liquid Intelligent Technologies group, a pan-African technology company, unveils its new brand identity. This rebrand reflects the organisation’s extensive business transformation from being a telecommunications and digital services provider to a full one-stop-shop technology group for local businesses.
Over the last two decades, Liquid has firmly established itself as the leading pan-African digital infrastructure provider. This rebrand to Liquid Intelligent Technologies highlights the organisation’s expansion of its Cloud business, Cyber Security services, and other technologies added to its existing telecoms and connectivity capability.
Liquid Intelligent Technologies will expand its Managed Services offerings to drive and ensure successful adoption of tools to re-imagine their customers’ businesses and how they work and connect. Whether they are focused on enabling collaboration or utilising the most advanced cloud applications.
As a Microsoft Gold Partner, Liquid Intelligent Technologies is redefining Network, Cloud and Cyber Security offerings through strategic partnerships with leading global players, bringing innovative business applications, intelligent cloud services and world-class security to the African continent. Liquid Kenya was recently recognised as the winner in the Most Innovative Product or Service category at the 2021 East Africa Com for our partnership with Twiga Foods precision farming techniques enabled by our IoT network in Kenya
Commenting on the rebrand, Adil El Youssefi, CEO for Liquid Intelligent Technologies East Africa, said, “Through a five-year development plan under the Big Four Agenda, the government has been working towards transforming the country to ensure that all citizens have access to a high quality of life. Our recent award at East Africa Com recognises our contribution towards ensuring food security through the use of our IoT network, reiterating our capabilities as a digital service provider for businesses in the public and private sector. This rebrand is our reaffirmation to all our customers that we are a one-stop-shop technology company bringing African Intelligence to Kenya. Our unique digital solutions such as Cloud services, Managed Services, Cyber Security have enabled us to be a leading contributor to make Vision 2030 a reality as well”.
With the future of network security-driven from the Cloud, Liquid Intelligent Technologies’ recently launched its Cyber Security business unit, which uniquely delivers security at its core, protecting your business’s data throughout its lifecycle.
“Liquid Intelligent Technologies in Kenya has been providing digital services to customers in addition to Digital Infrastructure to access to our extensive and reliable fibre connectivity and Data Centres. This rebrand will allow us to further create recognition with local businesses that we provide digital solutions in addition to the usual connectivity services, enabling them to accelerate their digital transformation, which is key in today’s hybrid workspace. We are very proud as Liquid Kenya to share this bold statement that we are a technology company accelerating the Digital Economy by providing African solutions to African challenges” concludes Ben Roberts, Group Chief Technology and Innovation Officer, Liquid Intelligent Technologies.
Truecaller Launches Smart SMS Feature in Africa
Truecaller, the world’s most trusted and accurate Caller ID and telephone search engine, is rolling out a new feature to further augment the user experience.
The new feature Smart SMS has been introduced based on user feedback and is designed to cater to the evolving needs of our consumers. It offers a host of new services to make day-to-day communication a lot more convenient.
Smart SMS is powered by state-of-the-art machine learning models that adapt based on the feedback you give it. It supports users with important messages from banks, billers, travel companies, delivery companies and so much more.
Smart SMS also helps users stay protected from spam and fraud. Only the essential information within an SMS is highlighted and all SMS messages are categorised and easily accessible. From keeping track of your expenses to last-minute changes to your travel, Smart SMS is the future of SMS that will make life a whole lot easier.
Commenting on the new addition, Zakaria Abdulkadir Hersi, Director of Business Development & Partnerships Africa at Truecaller said: “Roughly 80% of SMSes one receives daily are from businesses, disengaging users from important/useful messages. To combat that, SMS apps need to become smarter by filtering out spam and categorising useful information.
“At Truecaller, we constantly strive to offer the best user experience by adding unique features that fit in with our core mission: to make communication safer and more efficient for everyone. Truecaller has evolved into a powerful communication hub and for the people who wish to use the app to its fullest, we want to streamline the experience as much as possible for an efficient calling and messaging experience for our end user.”
Truecaller uses the same powerful algorithms used to identify spam callers in SMS as well. The SMS intelligence is built into the app itself and it can work offline – nothing leaves your device, including all OTPs, bank SMSes and financial information.
The feature also offers a Smart Inbox that identifies unknown SMS sender numbers and SMS sender IDs are resolved to business names with logos.
Airtel’s Broadband Coverage Ranked Best
Airtel Nigeria has been declared the ‘Best in Test’ following a nationwide broadband assessment by umlaut, an international, full-service, cross-industry, end-to-end company that offers advisory and fulfilment services to clients globally.
According to CEO of Telecommunications at umlaut, Hakan Ekmen, Airtel achieved the best-rated broadband coverage and user download speed among other mobile network operators, scoring the highest with 697 points, while MTN emerged second with 663 points, 9mobile with 591 and Glo with 486 points.
The tests were carried out with umlaut’s crowdsourcing methodology, which was used to evaluate the mobile networks in Nigeria. Consequently, an extensive analysis revealed that 263,000 users have contributed 707.4-million samples in 24 weeks from October 2020 until early April 2021.
Speaking on the metrics of the assessment, Ekmen stated that over 80 per cent of urban build-up and population areas were tested to arrive at the results. He went on to laud Airtel for emerging the best-rated, citing it as a remarkable feat and a positive step towards attaining digital equality in Africa.
“In our nationwide assessment, 82.8 per cent of the urban build-up area and 83.9 per cent of the population area were tested. We concluded that Airtel Nigeria is Best in Test, achieving the highest umlaut score with 697 points,” Ekmen said.
MTN Nigeria Clarifies Concerns on Service Disruptions
MTN Nigeria Communications Plc has clarified the misleading media coverage related to a notice sent to a select group of enterprise customers on the 15th of June, 2021 about potential service disruptions.
To better clarify the issue, Chief Executive Officer, MTN Nigeria, Karl Toriola said “Maintaining network stability and high levels of customer service remains a key priority for us. In line with MTN Nigeria’s standard practice, this includes communicating to and informing customers of any potential disruptions in a timely manner, whether due to maintenance on the network, outages due to faults or other circumstances that may pose a risk, enabling them to plan appropriately and put in place business continuity measures.”
He further explained that the notice in question was a routine notification a small group of businesses affected by a specific challenge in very few specific locations, adding that the notices are regularly distributed to partners and are not out of the ordinary.
“Small, medium and large enterprises are key to driving economic growth in Nigeria and with the rise of digital solutions, are becoming more reliant on secure and reliable connectivity solutions. We recognise and understand the importance of serbice availability and strive to deliver a seamless and uninterrupted high-quality network experience, so that they are able to meet their customer’s needs.”
“As a responsible Nigerian company, we remain committed to supporting the sustainable growth and development of our country. We are dedicated to delivering the highest levels of service possible, and steadfast in our drive to ensure our customers have the information they need to make critical personal and business decisions and will continue to update them on relevant developments,” the MTN Nigeria boss stated.
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