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First Bank, Access Bank Tell Customers to be Wary as Bank Fraud Rises

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First Bank and Access Bank Warns Customers Against Bank Fraudsters

The two of the nation’s biggest banks warned bank customers to be cautious during this period as the number of reported fraud cases jumped.

In separate e-mails to customers, the two banks, First Bank and Access Bank, said customers should be wary of emails demanding their personal information as no bank will do so.

First Bank of Nigeria said it recorded 275,000 new sign-ups to its various alternative channels during the lockdown.

“We observed that scammers are beginning to have sleepless nights over our customers’ accounts.

“They have started sending messages on purported ATM card deactivation, due to difference in date of birth.

“They even go as far as telling you to dial their fraudulent numbers to activate your card.

“As in, they want to defraud you and they still ask you to waste your money on them! Don’t fall for it; it’s a lie!

“Let them know that you are not a zombie, let them know smartness is in your DNA. If you get any suspicious message as such, delete it immediately.

“Rest assured, FirstBank will never ask for your personal details or ask you to call a personal number.

“Also, do not click on any online link asking for your account details such as your BVN, personal information, ATM card number, PIN or OTP.”

Similarly, Access Bank Plc warned customers to be vigilant during this period.

It stated, “Since the start of the coronavirus pandemic in the country which necessitated the lockdown of first, three major cities, and eventually the entire nation, the bank has observed a worrying increase in reports of fraudsters targeting unsuspecting customers.

“This development has become even more worrisome, especially as these people not only disguise themselves as bank representatives, but also use the palliatives from the government as bait to collect customers BVNs and other key banking details.”

Victor Etuokwu, the Executive Director, Retail Banking, Access Bank Plc, stated “Access Bank is imploring its customers to be wary of any message, demanding their personal or bank details.

“Customers must remember that the bank will never ask for their BVN, full card PAN, PIN, mobile app activation code, OTP or password as it is readily available to the Bank via its database.

“Any call, email and text message, claiming to be from Access Bank demanding for any of these details is certainly a scam,” he concluded.

Is the CEO and Founder of Investors King Limited. He is a seasoned foreign exchange research analyst and a published author on Yahoo Finance, Business Insider, Nasdaq, Entrepreneur.com, Investorplace, and other prominent platforms. With over two decades of experience in global financial markets, Olukoya is well-recognized in the industry.

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Tech Guru Urges Nigerian Graduates to Embrace Opportunities in Technology 

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The founder and Group Managing Director of SystemSpecs Holdings Limited, Dr John Tanimola Obaro has called on the graduating students of Kings University, Odeomu, Osun State to explore new opportunities in technology and come up with new innovation and creativity that would make them self sustaining and provide solutions to the challenges battling the country.

He gave this charge at the 5th and 6th Combined Convocation Ceremony of the faith-based university at the campus on Friday.

Delivering a lecture titled: “Navigating the Digital Era: Embracing Creativity and Unlocking the Boundaries of Technology,” Obaro emphasised the importance of creativity in the ever-evolving digital world, encouraging the audience to explore new possibilities within technology.

“As we navigate this digital age, creativity becomes the key to unlocking boundaries and pushing the frontiers of technology. Innovation is not confined to traditional tech sectors; rather, it can benefit several fields seamlessly. The integration of technology in areas like law, medicine, and engineering opens unprecedented pathways for growth and success. Our capacity to innovate and embrace the opportunities before us will define not just our future, but that of generations to come,” the technology expert said.

Meanwhile, in recognition of his outstanding contributions to technology and exemplary leadership, Dr Obaro, has been conferred with an honorary Doctor of Science (D.Sc.) by Kings University during the convocation ceremony.

The Vice-Chancellor of the university, Professor Adenike Kuku, presented Dr Obaro with the distinguished honour, celebrating his groundbreaking work in technology, particularly in the areas of digital payment solutions, and his significant leadership in driving innovation across the African continent.

Dr. Obaro’s transformative leadership at SystemSpecs, one of Africa’s foremost software technology powerhouses, has profoundly impacted the digital landscape in Nigeria and beyond. SystemSpecs is renowned for its revolutionary Remita e-payment platform and the HumanManager software, both of which have empowered governments, businesses, and individuals to embrace technology as a catalyst for growth.

Dr Obaro is a distinguished alumnus of Ahmadu Bello University, where he earned a Bachelor’s degree in Computer Science and Mathematics in 1979. He obtained an MBA from the University of Lagos in 1981 and later completed the Chief Executive Program at Lagos Business School in 1998. In addition to his academic accomplishments, he was awarded an honorary Doctorate in Computing and Information Technology by Trinity University in 2024, recognising his pioneering contributions to Nigeria’s software industry.

The SystemSpecs Group Managing Director expressed his profound gratitude to Kings University for the honour, while also acknowledging the invaluable support of his family and the talented team at SystemSpecs, stating: “I am deeply honoured to receive this recognition, and I dedicate this award to the many innovators who continue to shape Africa’s digital ecosystem. This recognition is as much a testament to the passion and dedication of the incredible minds I have had the privilege of working with.”

The ceremony also attracted prominent figures and other distinguished awardees such as Mr Paul Alaje, Senior Economist and Partner at SPM Professionals, Abuja, and Ms Yemi Adeyinka, Team Lead at Eaglecrest Legal Consult, Lagos, both of whom received Awards of Excellence in their respective fields.

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Elon Musk’s Starlink Suspends Internet Subscription Price Hike for Nigerian Users 

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Starlink, the satellite internet service owned by Elon Musk’s SpaceX, has suspended its earlier announced price increase for Nigerian users.

A message from the Starlink Team on Thursday noted that the suspension of the price hike is temporary, adding that the latest decision is to navigate regulatory challenges.

Investors King had on October 2 reported that the internet service inflated its prices owing to rising inflation in Nigeria.

The monthly subscription fee had risen by 97 percent, from N38,000 to N75,000, as customers expressed displeasure over the significant increment.

Starlink had also said that new users would also face a higher cost for the Starlink kit (hardware for installation), which was to be priced at N590,000, a 34 percent increase from the previous price of N440,000.

Meanwhile, about 22 days after, the internet company rescinded its decision to increase the price, citing some regulatory challenges.

Even though the company stated that the increment would have enabled it to deliver reliable service for its users, it pointed out that it could no longer proceed with it in the meantime.

According to the company, it needed regulatory support to make the improvements necessary for a better customer experience.

While assuring customers who had already subscribed to packages carrying the hiked prices that their account would be credited, the company declared that users could still cancel their services.

The message by Starlink to its customers read, “Last month, we increased the monthly service price for Starlink in Nigeria to account for inflation, helping us maintain operations and continue delivering reliable service.

“Today, we are temporarily suspending this price increase as we navigate regulatory challenges.

“If you’ve already been charged at the higher rate, a one-time credit will be applied to your account to cover the difference. You also have the flexibility to cancel your service at any time.

“We remain committed to providing high-speed Internet in Nigeria, but we need regulatory support to make the improvements necessary for a better customer experience. Without these approvals, our ability to continue delivering service is at risk.

“Thank you for choosing Starlink and supporting our mission to bring affordable, high-speed internet to more people as many people around the world as possible.”

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Telecom Tariffs Set to Rise as FG Proposes 12.5% Tax Hike

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Telecommunications - Investors King

Telecommunication service providers in Nigeria have announced an impending increase in customer tariffs for calls and data.

The anticipated rise is attributed to the Federal Government’s proposed 12.5% value-added tax on telecommunications, which would represent a 66.67% increase from the current 7.5%.

According to telecom operators, the increase in tax would force them to also increase the tariff charged for consumers’ calls and data.

The Global System for Mobile Communications (GSMA), a non-profit organisation representing the interests of mobile network operators worldwide stated that Nigeria’s telecom industry is already overtaxed. Therefore, any increase in the tax rate would impact customer tariffs.

GSMA declared that the telecommunication industry pays over 50 different taxes to various government arms.

This tax increase is in line with the new Bill reform, which imposes excise duties on technology and consumer services industries, including telecommunications, gaming, gambling, lotteries, and betting services.

As part of a broader tax reform initiative, the proposed Bill aims to unify the fiscal legislation governing taxation in the country.

“A Bill for an Act to Repeal Certain Acts on Taxation and Consolidate the Legal Frameworks relating to Taxation and Enact the Nigeria Tax Act to Provide for Taxation of Income, Transactions, and Instruments, and Related Matters,” the Bill read.

“Services, including telecommunications, gaming, gambling, betting, and lotteries however described, provided in Nigeria shall be charged with duties of excise at the rates specified under the Tenth Schedule to this Act in a manner as may be prescribed by the Service,” the Bill outlined.

“Amount of an excisable transaction is the amount chargeable for the service by the service provider, both in money or money’s worth,” the Bill indicated

In response to the proposed tax reform, the President of the National Association of Telecoms Subscribers, Adeolu Ogunbanjo, expressed concern that the government’s proposal could cripple the telecommunications industry.

“They are essentially trying to kill the industry by imposing more burdens on it,” he stated

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