Following the launch of the globally publicized iPhone 14, Apple has come out to admit that there were indeed technical issues with the new device.
The new revelation has dashed the hope of millions that went out of their way to queue for hours in order to lay a hand on the iPhone 14.
Across platforms like Reddit, Apple Support and MacRumors have been flooded with complaints from users of the iPhone 14 device.
These users disclosed that they are faced with problems such as Camera shaking, iMessage, Face Time, Data migration amongst others. These defects have so far been confirmed and admitted by Apple, as they claim that they are working to fix the problems.
In a new support document, Apple admitted that “iMessage and FaceTime might not complete activation on the iPhone 14 and iPhone 14 Pro” as the company acknowledges that issues may still occur, even after update to the latest iOS 16.0.1.
In a breakdown of these problems, Apple disclosed that after users have finished setting up their iPhone, they might still experience one or more of the following issues listed below;
- You can’t receive iMessages or FaceTime calls.
- You see a green message bubble instead of a blue one when you send a message to another Apple device.
- Conversations in Messages show up as two separate threads, instead of one.
- Recipients see your messages coming from the wrong account, for example from your email address if you had selected your phone number.
Despite pointing out these issues plaguing the iPhone 14, Apple admits that there are no current official fixes noting that these bugs are not listed in the iOS 16.0.1 release notes, as it suggests users proceed to backup steps if they are still having issues after updating.
The company further stated that support staff should not create a repair case for these issues. Although while speaking with Bloomberg, Apple has confirmed it is working on a fix for the camera flaw in iPhone 14 Pro and Pro Max models, which makes the phone’s primary camera lens physically shake when used in third-party apps.
