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‘Support Government to Tackle Poor Services’

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Telecommunications - Investors King
  • ‘Support Government to Tackle Poor Telecoms Services’

The about 155 million active telephone subscribers in Nigeria have been urged to join hands with the communication industry regulators by being proactive in the fight against poor quality of telecommunications services rather than name callings and transferred aggression being exhibited on the social media.

Despite high communication tariff, Nigerians have continued to contend with very poor quality services from network operators characterised by incessant drop calls, uncompleted calls, undelivered messages and poor audio connections and more.

They even blame the industry regulators, the Federal Ministry of Communications and the Nigerian Communications Commission (NCC) for protecting rather than sanctioning them so they can improve their services.

The call for support was made in Abuja by the Minister of Communications, Adebayo Shittu, while reviewing the Ministry’s efforts at enhancing the quality of service by telecom service providers in the country.

The Minister stressed the need for all hands to be on deck to checkmate the unwholesome and obvious detestable conduct of operators in the area of poor quality service, which include unsolicited messages and outright extortion.

“The social media should be put to more productive use in such a way to project the country well in the comity of nations and proffer enduring solutions to tame the monstrosity of epileptic services by telecom operators,” he stated.

The minister, who acknowledged that Nigerians have the right to complain about unsavoury services they experienced in recent times from telecoms operators, however, assured that the ministry is not folding its hands or shying away from its responsibility of ensuring that normalcy prevailed in the industry.

He added that the Ministry always put regulatory agencies on their toes to do the needful according to a statement from the Ministry.

Rather than casting aspersions on the Ministry and the NCC for improper monitoring or not penalising telecom operators by infuriated Nigerians, he said people should understand the workings of government and in turn appreciate the efforts of the regulators in ensuring that consumers enjoyed value for their money.

For the records, as part of his commitment to ensure quality telecom service, the Minster on March 8, 2016, read a riot act at a meeting with top management staff of all telecom operators in the country.

Issues discussed included extortion of subscribers by telecom operators; incessant drop calls on all networks, poor quality of service, dead or silent calls and call tariff plans.

Others are deficiency in data penetration, roll out of 4G/LTE network, under-declared revenue and profit by operators, disengagement of Nigerian tax paying employees by operators through outsourcing to foreign companies and discrepancy and discrimination against Nigerian employees by service providers.

“In as much as I’m not holding brief for the telecoms regulatory agency, the Nigerian Communications Commission (NCC), I know as a matter of fact many positive steps the Ministry in conjunction with the NCC have taken in the last one year to stem the tide of most of the subscribers’ complaints.”

He added that innuendoes to the effect that the Ministry and the NCC have been compromised, indolent and not capable of rescuing the Nigerian masses are far from the truth.

Is the CEO/Founder of Investors King Limited. A proven foreign exchange research analyst and a published author on Yahoo Finance, Businessinsider, Nasdaq, Entrepreneur.com, Investorplace, and many more. He has over two decades of experience in global financial markets.

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Technology

ALTON and ATCON Call for Tariff Review and Regulatory Independence

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The Association of Licensed Telecoms Operators of Nigeria (ALTON) and The Association of Telecommunications Companies of Nigeria (ATCON), representing Mobile Network Operators (MNOs) and telecommunication firms in Nigeria, have jointly raised concerns over the current state of the telecom industry.

In a unified call to action, they have urged the federal government to address critical issues such as tariff review and regulatory independence to ensure the sector’s sustainability and growth.

Despite facing significant economic challenges, Nigeria’s telecommunications industry has not adjusted its general service pricing framework upwards in over a decade.

ALTON and ATCON attribute this stagnation to regulatory constraints that have hindered the industry’s ability to align pricing with economic realities.

They argue that the current price control mechanism, which does not reflect market conditions, poses a threat to the sector’s viability and investor confidence.

In a statement released over the weekend and jointly signed by ALTON Chairman Gbenga Adebayo and ATCON President Tony Izuagbe Emoekpere, the associations highlighted a range of challenges plaguing the telecom sector.

These include unsustainable tariff structures, lack of regulatory independence, infrastructure deficits, a harsh business environment, multiple taxation and regulations, prohibitive Right of Way (RoW) charges, inadequate power supply, and vandalism of telecommunications infrastructure.

The industry leaders stressed the urgent need for collaborative efforts between the public and private sectors to overcome these obstacles.

They called for constructive dialogue with industry stakeholders to address pricing challenges and establish a framework that balances consumers’ affordability with operators’ financial viability.

Furthermore, ALTON and ATCON emphasized the importance of regulatory independence in fostering a conducive environment for the telecom sector.

They advocated for the sustenance of a culture of independence within the regulatory landscape to safeguard against undue influence and ensure the impartiality of regulatory decisions. Regulatory neutrality and independence, they argued, are crucial for maintaining public confidence and encouraging investment in the sector.

ALTON and ATCON reaffirmed their commitment to working collaboratively with the government to address the challenges facing Nigeria’s telecommunications industry.

They urged the government to prioritize infrastructure development, enhance security measures, and facilitate pricing adjustments to unlock the sector’s full potential.

The call by ALTON and ATCON underscores the pressing need for regulatory reforms and policy interventions to drive sustainable growth and development in Nigeria’s telecom sector.

As stakeholders await government action, the industry remains hopeful that concerted efforts will pave the way for a more resilient and competitive telecommunications landscape.

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Startups

Madica Empowers African Startups with $200,000 Investments Each

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Madica, a structured investment program dedicated to nurturing pre-seed stage startups in Africa, has announced its inaugural investments in three innovative ventures.

Each of these startups is set to receive up to $200,000 in funding from Madica and will participate in the program’s comprehensive 18-month company-building support initiative.

The investment program provides a personalized curriculum, hands-on mentorship, founder immersion trips, executive coaching, and access to Madica’s extensive global network of investors for follow-on funding.

The primary objective of this support is to drive growth and ensure the long-term success of the startups.

Emmanuel Adegboye, Head of Madica, expressed his excitement regarding the investments, highlighting the abundant talent and innovation present in the African tech ecosystem.

He said Madica is committed to supporting African founders who often face challenges in accessing necessary support due to perceptions of risk among global investors.

Madica employs an open application process, collaborating closely with local ecosystem players such as incubators, accelerators, and angel networks to identify and support promising entrepreneurs.

The selection process remains rigorous, with investments made on a rolling basis throughout the year.

With plans to invest in up to 10 additional startups this year, Madica aims to expand the reach of venture capital and founder mentorship across Africa, addressing the existing imbalances in funding availability.

The announcement of these investments marks a significant milestone for the selected startups, providing them with vital financial support as well as access to invaluable resources and networks to propel their growth and success in the competitive landscape of the African startup ecosystem.

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Social Media

Meta’s Revenue Woes Shake Tech Industry Confidence

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The tech industry faced a wave of uncertainty as Meta Platforms Inc., formerly known as Facebook, delivered a disappointing earnings report that sent shockwaves through the market and dented investor confidence.

Meta’s forecast of weaker-than-expected sales for the current quarter, coupled with plans for higher capital expenditures, rattled investors who were eagerly anticipating robust results.

Shares of Meta plummeted by as much as 19% in after-hours trading to trigger a cascade effect across the tech sector.

The tech-heavy Nasdaq 100 Index experienced a decline of up to 1%, reflecting broader concerns about the health of the industry.

Analysts and investors alike expressed dismay at Meta’s inability to meet revenue expectations, citing uncertainties surrounding the company’s adoption and monetization of artificial intelligence (AI) technologies.

Jack Ablin, Chief Investment Officer at Cresset Wealth Advisors, highlighted the disappointment on the revenue front, overshadowing any optimism about AI adoption.

Questions lingered regarding the efficacy of AI investments and their potential benefits to users, leading to increased skepticism among stakeholders.

The repercussions of Meta’s earnings miss extended beyond its own stock, impacting other tech giants slated to report earnings in the coming days.

Alphabet Inc., Amazon.com Inc., and social media companies like Snap Inc. and Pinterest Inc. all witnessed notable declines, signaling a broader sentiment shift within the industry.

The fallout from Meta’s revenue woes reverberated across the tech landscape, affecting chipmakers, server manufacturers, and software firms. Nvidia Corp., Micron Technology Inc., and International Business Machines Corp. were among the companies affected, as investor concerns over AI investment and revenue growth cast a shadow over the sector’s outlook.

As the tech industry grapples with Meta’s disappointing results, stakeholders are left to ponder the implications for future investments and strategic decisions.

The episode serves as a stark reminder of the inherent volatility and uncertainty within the tech sector, underscoring the importance of diligent risk management and strategic foresight in navigating turbulent markets.

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