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Internet Penetration Dims as Millions Lose Access

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  • Internet Penetration Dims as Millions Lose Access

The Federal Government’s target of 80 per cent Internet and 30 per cent broadband penetration by 2018 may become elusive as about five million Nigerians have dropped off the Internet radar in the last one year.

Specifically, the number of Internet users in the country fell from 97 million in December 2015 to 91.8 million as at December 2016.

Except things get better and government gets more serious with the implementation of the National Broadband Plan (NBP), more subscribers may not eventually have access to the Internet. The situation has also led to a fall in the Average Revenue per User (ARPU) by 15.7 per cent.

ARPU is a measure used primarily by consumer communications and networking companies to calculate revenue made from a subscriber. It is defined as the total revenue divided by the number of subscribers.

The ARPU, which dropped in 2016, fell in response to the economic realities in the country. An operator said that subscribers were generally spending less than they used to.

Investigations have shown that about 40 million Nigerians, residing in some 207 communities in the country still don’t have access to basic telecommunications services.

While these gaps persist, the aggressiveness of the states in charging exorbitant fees as Right of Way (RoW), against the collective agreed levy of N145 per meter, is another challenge observers projected may hamper the progress being made.

But the Minister of Communications, Adebayo Shittu, while speaking with The Guardian, assured that the country would meet next year’s target, stressing that some efforts were already ongoing to ensure success.

The country has in the last few years attained a 14 per cent penetration, but relying on a UNESCO report, the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, put the mobile broadband penetration at 20.9 per cent. Market observers have, however, posited that even at the acclaimed 20 per cent penetration, data services remain very poor. They observed that for both 2G and 3G connections, not to talk of the much-touted 4G/LTE service offerings, “it is still a snail speed across all the networks.”

Indeed, subscribers who have migrated to the 4G/LTE services in the country have expressed dissatisfaction with the offerings from the mobile network operators.

Since October 4, 2016 when indigenous service provider, Globacom Networks launched the service, shortly followed by South Africa-based MTN on the 6th, and the United Arab Emirates’ Etisalat on the 14th, subscribers have been trooping to the nearest shops of their service providers to migrate to the new wonder generation fast speed network, but their expectations have not been met.

The service may not even get perfected in Nigeria until 2020. The reasons adduced for this are that the 4G/LTE is still evolutionary, and that the infrastructure to run it is still very much inadequate in the country.
Nigeria is home to four submarine cables, including MainOne, Glo1; WACS and SAT3, with all having about 11 terabytes bandwidth capacity, but last mile infrastructure, multiple taxation, vandalism, among others, have continued to limit expansion of broadband services to other parts of the country.

Going by the NBP put up under the pioneer Minister of Communications Technology, Dr. Omobola Johnson, to which the current administration promised commitment, by 2014, the country was expected to have built fibre infrastructure across the country, introduced incentives for building of last mile wire line infrastructure to homes, estates, and commercial premises and extended international cable landing points to other coastal states. But The Guardian reliably learnt that only 15 per cent of this plan has been achieved with one year to the 2018 date.

Nigeria was also expected to have, between 2014 and 2015, ensured all new cell sites become LTE compatible; spread 3G services to at least 50 per cent of the population; completed digital dividend spectrum migration; and released more spectrum for LTE.

But because the country failed to migrate from analogue to digital in June 2015 due to lack of fund and the needed political will under the administration of President Goodluck Jonathan, the digital dividend spectrum in the 700/800MHz could not be transferred from the broadcast industry to telecoms operators.

Furthermore, in 2017, the NBP timetable showed that the country was expected to have wireless broadband infrastructure upgrade and expansion in phase two, and expected to spread 3G/LTE to at least 70 per cent of the population, but information showed that lack of access to foreign exchange by operators will limit their ability to order equipment needed to enhance roll-out of services.

According to the President of the Association of Telecommunications Companies of Nigeria (ATCON), Olusola Teniola, the steep devaluation of naira versus the United States dollar is serious and impacting negatively on the Capital Expenditure (CAPEX) programme of many operators in the telecoms industry.

Another target of the NBP for 2018, was the provision of wireless broadband infrastructure upgrade and spread of 3G/LTE to at least 80 per cent of the population, but there are skepticisms about the possibility of achieving this, especially because of the exorbitant levies by states and their agents on telecommunications operators, as it relates to RoW.

According to a document obtained titled “The Resolution of the National Economic Council (NEC) on Multiple Taxation, Levies and Charges on ICT Infrastructure in Nigeria”, dated March 21, 2013, the states had agreed to an administrative charge of N145 per meter for every build and N20 per meter yearly recurring fee for existing duct with five years of review on RoW.

While the Lagos State government allows an operator to pay N500 per meter for RoW, prices from other states totally differ. Ogun, Oyo, Osun and Delta charge N6, 500, N5, 200, N4, 748 and N4, 600. They remained the highest. Anambra, Kano, Bayelsa, Niger, Ekiti, Sokoto, Kaduna, Ondo, Cross River charge N1, 270, N1, 200, N3000, N1, 000, N3, 500, N3, 000, N1, 130, N3, 000 and N2, 250.

According to the Association of Licensed Telecommunications Operators of Nigeria (ALTON), these charges are high and they will definitely affect fast broadband penetration.

On the way forward for telecoms operators, ALTON’s Head of Operations, Gbolahan Awonuga, said service providers’ request that duty tax waivers should be given to them should be given consideration. “We are finding things tough due to the current naira status and Nigeria ecosystem situation, we are not isolated from the impact. Telecoms operators should be allowed access to forex at lesser rate,” he said.

Is the CEO/Founder of Investors King Limited. A proven foreign exchange research analyst and a published author on Yahoo Finance, Businessinsider, Nasdaq, Entrepreneur.com, Investorplace, and many more. He has over two decades of experience in global financial markets.

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Telecommunications

Nigeria’s Mobile Subscriptions Drop by 5.4 Million in Q1 2024, NIN Enforcement Blamed

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Active mobile subscriptions dropped by 5.4 million in the first quarter of 2024, according to data from the Nigerian Communications Commission (NCC).

The total active mobile subscriptions stood at 219 million, a 2.4% decrease from the previous quarter’s 224.4 million.

This decline has been directly attributed to the stringent enforcement of the National Identity Number (NIN)-Subscriber Identity Module (SIM) linkage policy by the NCC.

Since its inception, the policy has aimed to bolster national security measures and enhance accountability within the telecom sector by mandating the linkage of mobile phone numbers to individuals’ unique NINs.

The regulatory directive, which came into effect in December 2023, required telecom operators to deactivate SIMs not linked to their owners’ NINs by February 28, 2024. The process unfolded in three phases with subsequent deadlines set for March 29 and April 15.

However, due to various challenges and requests for extensions, the final phase was postponed to July 31.

During this period, over 40 million lines, encompassing both active and multiple lines registered to a single subscriber, were reportedly barred by telecom operators.

The majority of these lines were found to be inactive, suggesting a considerable impact on non-compliant subscribers.

The National Identity Management Commission (NIMC) disclosed that as of April 2024, a total of 105 million Nigerians had enrolled for the NIN, indicating a widespread response to the government’s initiative to bolster identity verification processes.

In April 2022, the telecom sector experienced a similar wave of disruption as operators commenced the initial phase of enforcing the SIM-NIN rule.

During that period, over 72.77 million active telecom lines were barred, signaling a pivotal moment in regulatory compliance efforts.

MTN Nigeria, the country’s largest telecom operator, revealed in its first-quarter 2024 financial report that it had deactivated 8.6 million lines due to non-compliance with the NIN mandate.

However, the company emphasized its efforts to minimize the net impact of barred subscribers through effective customer management strategies.

Karl Toriola, CEO of MTN Nigeria, underscored the resilience of the company’s customer value initiatives in mitigating subscriber churn and driving gross connections amid regulatory challenges.

Despite the substantial drop in active subscriptions, MTN Nigeria closed the quarter with a total of 77.7 million subscribers, showcasing the effectiveness of its retention strategies.

As Nigeria navigates the evolving telecom landscape amidst regulatory reforms, stakeholders anticipate further measures to enhance compliance and fortify the integrity of the country’s telecommunications ecosystem.

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Fintech

Fintechs Instructed to Report Cryptocurrency Transactions to Authorities in Nigeria

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Fintech companies across the country have been instructed to report all crypto trades to relevant authorities.

This directive comes amidst the recent freezing of 105 accounts across nine fintech firms suspected of various illegal activities, including unauthorized forex dealings, money laundering, and terrorism financing.

The Economic and Financial Crimes Commission (EFCC) obtained an interim court order on April 24, 2024, to freeze these accounts for 90 days as part of ongoing investigations.

Sources close to the matter suggest a connection between these freezes and heightened scrutiny of cryptocurrency transactions.

Following these regulatory actions, several prominent fintech players, including OPay, Moniepoint, PalmPay, and Kuda Bank, have been directed to suspend the opening of new accounts temporarily pending evaluations of their Know Your Customer (KYC) processes by the Central Bank of Nigeria (CBN).

The frozen accounts are part of a broader investigation by the EFCC into 1,146 bank accounts suspected of manipulating the foreign exchange market through cryptocurrency platforms.

The EFCC believes that some account owners exploited cryptocurrency platforms to manipulate the FX market.

In response to these developments, fintech firms have started implementing stringent measures against cryptocurrency transactions.

Moniepoint, for instance, notified its customers that it would close accounts engaged in crypto or virtual asset transactions and share their details with relevant authorities.

Similar warnings were issued by other fintech players like Paga and OPay, emphasizing their stance against crypto-related activities.

During a recent industry event, Tosin Eniolorunda, founder and CEO of Moniepoint, urged participants in crypto Peer-to-Peer (P2P) markets to cease their activities due to regulatory prohibitions.

He highlighted the risks associated with engaging in such activities, citing potential legal repercussions.

Eniolorunda linked the recent regulatory actions to the prevalence of fraud in fintech apps and emphasized the renewed focus on KYC and Anti-Money Laundering (AML) measures.

He alleged that some P2P crypto activities contributed to the manipulation of the Nigerian currency, the naira, prompting regulatory intervention.

This latest directive underscores Nigeria’s broader crackdown on cryptocurrency platforms, particularly Binance, which began earlier in 2024.

The government has expressed concerns about the role of crypto platforms in currency speculation and their impact on the devaluation of the naira.

This regulatory tightening reflects the government’s efforts to maintain financial stability and curb illicit financial activities in the country.

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Technology

Multichoice Nigeria Rolls Out Tariff Increase Despite Tribunal’s Interim Order

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Multichoice Nigeria, a prominent Pay TV provider, has proceeded with the implementation of tariff adjustments for its DStv and GOtv subscribers, despite an interim order issued by a competition and consumer protection tribunal (CCPT) in Abuja.

On April 24, Multichoice announced plans to increase prices for its cable services, scheduled to take effect from May 1.

However, the CCPT ruled that the company should refrain from raising rates as initially scheduled, following an ex-parte motion presented by the applicant’s counsel.

Despite the tribunal’s interim order, checks conducted by Nairametrics revealed that Multichoice Nigeria has forged ahead with the tariff increase, with the new prices being displayed and enforced on its official website.

For DStv Premium subscribers, the price has surged from N29,500 to N37,000, while Compact Plus subscribers now face an increase from N19,800 to N25,000.

Similarly, Compact, Confam, and Yanga subscribers witness price hikes, ranging from 20% to 25% compared to previous rates.

GOtv subscribers also experience a similar fate, with tariff adjustments reflecting significant increases across various subscription packages.

Despite legal injunctions, Multichoice Nigeria’s decision to proceed with the price hike signals a bold move in a highly contested legal battle.

The Acting Chairman of the Federal Competition & Consumer Protection Commission (FCCPC), Adamu Abdullahi, disclosed that Multichoice had provided a detailed explanation for the price adjustments in a four-page letter to the commission.

The company cited factors such as foreign exchange fluctuations, high electricity tariffs, and operational costs as drivers behind the rate revisions.

Abdullahi explained that the FCCPC would scrutinize Multichoice’s justifications for the price hike, collaborating with regulatory bodies like the National Broadcasting Commission (NBC) and the Nigerian Communications Commission (NCC) to ensure compliance with market regulations.

The decision to proceed with the tariff increase has sparked concerns among consumer rights advocates, who question Multichoice’s adherence to legal directives.

Despite the company’s rationale for the price adjustment, critics argue that subscribers should not bear the brunt of economic challenges beyond their control.

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