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N1.08tn Shortfall Threatens Telecom Service

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  • N1.08tn Shortfall Threatens Telecom Service Quality

The quality of voice calls and data services is expected to worsen this year as telecommunications companies have failed to raise the N1.08tn needed to fill the current infrastructure gap in the sector.

With N40m needed to build a base station, the telecoms firms will need an investment of N1.08tn to build additional 27,000 base stations this year.

Till date, telecoms companies in Nigeria have built about 33,000 base stations against the estimated 60,000 base stations said to be needed in the industry for the operators to provide optimum quality of service to their over 60 million subscribers.

“Going by the strong economic headwinds and the continuous downslide in revenue generation, it has now become very glaring that the telcos cumulatively cannot possibly come up with such funds this year that is needed to build additional 27,000 base stations and strengthen the quality of service,” a top management employee in one of the major telecoms firms said.

Speaking on the condition of anonymity, the source added, “What this implies is that we will not be able to provide best quality of service this year. To be candid with you, the quality of service may even get worse this year if urgent steps are not taken to tackle this challenge.”

The Head, Public Relations and Protocol, MTN Nigeria, Funso Aina, said, “We plan to roll out as many new BTS as possible this year, most especially sites that are fully optimised for 4G coverage. We also intend to consolidate our 3G coverage in many areas too.”

Nigeria’s telecoms investment rose from $500m in 2001, following the licensing of the Global System for Mobile Communications operators, to $15bn in mid-2008; $25bn in 2009 and $32bn in mid-2013.

The figure has increased currently to over $68bn from $38bn in 2014, the Nigerian Communications Commission said.

According to the latest NCC statistics for November 2016, mobile subscription also increased from less than 500,000 in 2001 to over 153 million; teledensity moved up from less than one per cent to over 107 per cent; while mobile Internet subscription has risen from base zero to close to 100 million.

However, industry players stated that aside the dwindling telecoms revenue, the national roaming service was another challenge affecting the raising of funds to build additional 27, 000 base stations.

A telecoms analyst, Mr. Akin Akinbo, said “We expect major telecoms companies such as MTN Nigeria, Airtel, Globacom, Etisalat as well as ntel, among others, to deploy aggressively this year, but we have noted that a policy such as the national roaming service being introduced by the NCC may slow investment in this area.

“This is because an operator that does not have coverage in an area can just agree with an operator with coverage in that area to service the former’s subscribers, thereby foreclosing the desire to invest due to an operator’s ability to leverage on the network of another.”

Despite reservations being expressed in some quarters about the national mobile roaming service, the NCC said it would go ahead with its implementation, saying the policy would not deter investment.

The Head, Legal and Regulatory Services, NCC, Mrs. Yetunde Akinloye, told our correspondent, “National mobile roaming is a must. It is not a matter of whether or not it will happen. It is already part of the licensing conditions given to the operators.

“So, what we are working on through various stakeholders, especially the service providers, is the framework for launching the service to make life easier for telecoms subscribers. So, whether we like it or not, it is coming soon.”

Sharing Akinloye’s views, the Director, Public Affairs, NCC, Mr. Tony Ojobo, said the national mobile roaming service was good because it would help subscribers to have network access at all times even if their service providers did not have network in an area.

“National mobile roaming will allow a subscriber, who finds himself in any part of the country where his service provider has no network coverage, to make and receive calls as well as send and receive text messages,” Ojobo stated.

He noted that till date, regulation on national mobile roaming was non-existent in Nigeria, adding, “Only international roaming service between Nigerian telecoms players and their counterparts in other countries is possible.”

Is the CEO/Founder of Investors King Limited. A proven foreign exchange research analyst and a published author on Yahoo Finance, Businessinsider, Nasdaq, Entrepreneur.com, Investorplace, and many more. He has over two decades of experience in global financial markets.

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Telecommunications

Nigeria’s Mobile Subscriptions Drop by 5.4 Million in Q1 2024, NIN Enforcement Blamed

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Active mobile subscriptions dropped by 5.4 million in the first quarter of 2024, according to data from the Nigerian Communications Commission (NCC).

The total active mobile subscriptions stood at 219 million, a 2.4% decrease from the previous quarter’s 224.4 million.

This decline has been directly attributed to the stringent enforcement of the National Identity Number (NIN)-Subscriber Identity Module (SIM) linkage policy by the NCC.

Since its inception, the policy has aimed to bolster national security measures and enhance accountability within the telecom sector by mandating the linkage of mobile phone numbers to individuals’ unique NINs.

The regulatory directive, which came into effect in December 2023, required telecom operators to deactivate SIMs not linked to their owners’ NINs by February 28, 2024. The process unfolded in three phases with subsequent deadlines set for March 29 and April 15.

However, due to various challenges and requests for extensions, the final phase was postponed to July 31.

During this period, over 40 million lines, encompassing both active and multiple lines registered to a single subscriber, were reportedly barred by telecom operators.

The majority of these lines were found to be inactive, suggesting a considerable impact on non-compliant subscribers.

The National Identity Management Commission (NIMC) disclosed that as of April 2024, a total of 105 million Nigerians had enrolled for the NIN, indicating a widespread response to the government’s initiative to bolster identity verification processes.

In April 2022, the telecom sector experienced a similar wave of disruption as operators commenced the initial phase of enforcing the SIM-NIN rule.

During that period, over 72.77 million active telecom lines were barred, signaling a pivotal moment in regulatory compliance efforts.

MTN Nigeria, the country’s largest telecom operator, revealed in its first-quarter 2024 financial report that it had deactivated 8.6 million lines due to non-compliance with the NIN mandate.

However, the company emphasized its efforts to minimize the net impact of barred subscribers through effective customer management strategies.

Karl Toriola, CEO of MTN Nigeria, underscored the resilience of the company’s customer value initiatives in mitigating subscriber churn and driving gross connections amid regulatory challenges.

Despite the substantial drop in active subscriptions, MTN Nigeria closed the quarter with a total of 77.7 million subscribers, showcasing the effectiveness of its retention strategies.

As Nigeria navigates the evolving telecom landscape amidst regulatory reforms, stakeholders anticipate further measures to enhance compliance and fortify the integrity of the country’s telecommunications ecosystem.

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Fintech

Fintechs Instructed to Report Cryptocurrency Transactions to Authorities in Nigeria

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Fintech companies across the country have been instructed to report all crypto trades to relevant authorities.

This directive comes amidst the recent freezing of 105 accounts across nine fintech firms suspected of various illegal activities, including unauthorized forex dealings, money laundering, and terrorism financing.

The Economic and Financial Crimes Commission (EFCC) obtained an interim court order on April 24, 2024, to freeze these accounts for 90 days as part of ongoing investigations.

Sources close to the matter suggest a connection between these freezes and heightened scrutiny of cryptocurrency transactions.

Following these regulatory actions, several prominent fintech players, including OPay, Moniepoint, PalmPay, and Kuda Bank, have been directed to suspend the opening of new accounts temporarily pending evaluations of their Know Your Customer (KYC) processes by the Central Bank of Nigeria (CBN).

The frozen accounts are part of a broader investigation by the EFCC into 1,146 bank accounts suspected of manipulating the foreign exchange market through cryptocurrency platforms.

The EFCC believes that some account owners exploited cryptocurrency platforms to manipulate the FX market.

In response to these developments, fintech firms have started implementing stringent measures against cryptocurrency transactions.

Moniepoint, for instance, notified its customers that it would close accounts engaged in crypto or virtual asset transactions and share their details with relevant authorities.

Similar warnings were issued by other fintech players like Paga and OPay, emphasizing their stance against crypto-related activities.

During a recent industry event, Tosin Eniolorunda, founder and CEO of Moniepoint, urged participants in crypto Peer-to-Peer (P2P) markets to cease their activities due to regulatory prohibitions.

He highlighted the risks associated with engaging in such activities, citing potential legal repercussions.

Eniolorunda linked the recent regulatory actions to the prevalence of fraud in fintech apps and emphasized the renewed focus on KYC and Anti-Money Laundering (AML) measures.

He alleged that some P2P crypto activities contributed to the manipulation of the Nigerian currency, the naira, prompting regulatory intervention.

This latest directive underscores Nigeria’s broader crackdown on cryptocurrency platforms, particularly Binance, which began earlier in 2024.

The government has expressed concerns about the role of crypto platforms in currency speculation and their impact on the devaluation of the naira.

This regulatory tightening reflects the government’s efforts to maintain financial stability and curb illicit financial activities in the country.

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Technology

Multichoice Nigeria Rolls Out Tariff Increase Despite Tribunal’s Interim Order

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Multichoice Nigeria, a prominent Pay TV provider, has proceeded with the implementation of tariff adjustments for its DStv and GOtv subscribers, despite an interim order issued by a competition and consumer protection tribunal (CCPT) in Abuja.

On April 24, Multichoice announced plans to increase prices for its cable services, scheduled to take effect from May 1.

However, the CCPT ruled that the company should refrain from raising rates as initially scheduled, following an ex-parte motion presented by the applicant’s counsel.

Despite the tribunal’s interim order, checks conducted by Nairametrics revealed that Multichoice Nigeria has forged ahead with the tariff increase, with the new prices being displayed and enforced on its official website.

For DStv Premium subscribers, the price has surged from N29,500 to N37,000, while Compact Plus subscribers now face an increase from N19,800 to N25,000.

Similarly, Compact, Confam, and Yanga subscribers witness price hikes, ranging from 20% to 25% compared to previous rates.

GOtv subscribers also experience a similar fate, with tariff adjustments reflecting significant increases across various subscription packages.

Despite legal injunctions, Multichoice Nigeria’s decision to proceed with the price hike signals a bold move in a highly contested legal battle.

The Acting Chairman of the Federal Competition & Consumer Protection Commission (FCCPC), Adamu Abdullahi, disclosed that Multichoice had provided a detailed explanation for the price adjustments in a four-page letter to the commission.

The company cited factors such as foreign exchange fluctuations, high electricity tariffs, and operational costs as drivers behind the rate revisions.

Abdullahi explained that the FCCPC would scrutinize Multichoice’s justifications for the price hike, collaborating with regulatory bodies like the National Broadcasting Commission (NBC) and the Nigerian Communications Commission (NCC) to ensure compliance with market regulations.

The decision to proceed with the tariff increase has sparked concerns among consumer rights advocates, who question Multichoice’s adherence to legal directives.

Despite the company’s rationale for the price adjustment, critics argue that subscribers should not bear the brunt of economic challenges beyond their control.

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