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NCC Authorizes Telcos in Nigeria to Withdraw USSD Services From Banks Over Debt Crisis

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The Nigerian Communications Commission (NCC) has ordered telecommunication companies in Nigeria to withdraw USSD services from banks over an owed debt of N120 billion.

Reports reveal that the approval was granted because, despite multiparty stakeholder efforts to resolve the situation and prevent any impact on banking services, the DMBs have continued to incur higher debts, without making the commensurate payments.

The Association of Licensed Telecommunications Operators of Nigeria (ALTON) while addressing the issue disclosed that every time little progress is made, the Deposit Money Banks (DMBs) always come up with reasons to take stakeholders several steps in the matter.

Also, the telecoms companies lamented that banks have been reluctant in paying their obligations, while they have not issued any credible explanation for the rising debt.

Investors King understands that Nigeria’s minister of communication and Digital Economy, Prof. Isa Pantami has intervened and asked the MNOs not to disconnect Deposit Money Banks, noting that the action will have a negative impact on the digital and financial inclusion policy of the Federal Government.

It is worth noting that this is not the first time that the telcos have threatened to withdraw their USSD services from banks. Deposit money banks and telecom operators have been at loggerheads since 2019, over the non-remittance of USSD fees.

In 2019, the money owed was N32 billion, in March 2021, it increased to N42 billion. Also, in December 2022, it rose to N80 billion as the Telcos threatened to disconnect Banks’ subscribers as the debt continued to rise.

One critical implication of the withdrawal of USSD services from banks is that millions of customers who make use of the service would either experience unbearable service or no service at all, which would affect Nigeria’s financial inclusion. USSD services ensure that many Nigerians can access banking services on their phones with smartphone penetration still quite low in the country. It serves as a bridge to financial inclusion for many underserved Nigerians.

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Telecommunications

Network Service Providers in Nigeria Lose Millions of Voice Subscribers as Broadband Penetration Drops

Network service providers in Nigeria have reportedly lost about 2.5 million voice subscribers as broadband internet penetration declines.

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Network service providers in Nigeria have reportedly lost about 2.5 million voice subscribers as broadband internet penetration declines.

The significant increase which was recorded in the country’s telecom sector this year seems not to have been sustained after it saw a slight downward trajectory.

The sector which recorded 227.1 million subscribers in February, fell to 226.2 million in March which saw about 1.5 million subscribers SIM become inactive. The downward trend continued to March falling to 223.7 million subscribers.

Reports reveal that the decline in subscribers negatively impacted the country’s tele density which saw it fall from 118.4 percent in March to 117.1 percent by the end of April. Also, penetration in the broadband segment declined from 48.21 percent to 48.14 percent.

Meanwhile, Internet users on the narrow band (GSM) platform increased by 678,485, where operators moved from 156.9 million in March to 157.6 million by April.

On active voice subscriptions, MTN has continued to lead as it recorded 39.7 percent penetration and 88.6 million users, while Globacom had a 27.3 percent market share with 60.3 million users. Airtel occupied the third position with 60.3 million customers and 27 percent penetration, and 9mobile had 13.4 million users and 6% penetration.

Investors King understands that the decline in voice subscribers in the telco sector could be attributed to the cash crunch that ravaged the country between February and March. This was a fallout of the Central Bank of Nigeria’s (CBN) policies on naira redesign and cash withdrawal limit, targeted at boosting the country’s cashless policy.

Nigeria, through the New National Broadband Plan (2020 to 2025) hopes to deepen internet penetration in the country by 70 percent, however, with the decline of voice subscribers recorded, it has posed a challenge to the country’s broadband plan.

In order to ensure to meet up its national broadband plan, Nigeria must ensure to eliminate factors that could hamper the penetration of internet service in the country, as it could also affect the nation’s GDP, as Broadband penetration is directly proportional to GDP.

A 2009 report by the World Bank estimated that for every 10% increase in broadband in developed nations, GDP will grow by more than 1%.

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Vodafone Plans to Sell M-Pesa For $1 as The Company Simplifies Its Management

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Leading technology communications company in Europe and Africa, Vodafone plans to sell M-Pesa to Safaricom for $1 as it plans to simplify its management.

After Vodafone announced its first quarter (Q1) results for the year ended in March, the company entered into an agreement in April with Safaricom to sell MPHCL. MPHCL holds M-Pesa customer funds on trust for the benefit of M-Pesa customers in Kenya. Any profit generated by MPHCL, after defraying direct costs, is donated for use for public charitable purposes only.

Notably, Vodafone stated that no material gain or loss is expected to arise on disposal, as completion of the transaction is subject to various approvals, which are expected to be obtained before or during July 2023.

Vodafone wrote,

“Balances included in the Group’s consolidated financial statements for MPHCL on 31 March 2023 include short-term investments of €1,247 million and €1,226 million, due to M-Pesa customers, recorded within other investments and other creditors, respectively.

“These sums are shown in the group’s consolidated financial statements in accordance with IFRS, but MPHCL acts as the independent trustee for M-Pesa customers, independently administering the trust and holding all funds from the M-Pesa customers on trust for the benefit of M-Pesa customers.

It is worth noting that Vodafone has a controlling stake of 65.1% in M-pesa and a 5% indirect equity in Safaricom, and the transfer of the assets to Safaricom came as the company looks set to simplify its management.

An amendment to the trust deed creating M-Pesa Holding, which was published by Safaricom, however, shows that Vodafone was unconstrained in the use of interest income derived from the mobile money cash pool

Investors King understands that the deal will see Safaricom have full control of the platform that started in Kenya. Reports reveal that the move will boost Safaricom’s cash flows in addition to providing interest income if Safaricom invests M-Pesa user deposits in short-term securities.

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MTN Nigeria Gains Massively as Thousands of Subscribers Migrated Across Various Networks in Q1 2023

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Telecommunications giant MTN Nigeria experienced substantial gains in Q1 2023 as thousands of subscribers switched networks, according to data published by the Nigerian Communications Commission (NCC).

MTN emerged as the sole beneficiary among the four mobile operators, as 6,855 subscribers ported across networks.

In this period, 4,765 customers migrated from Airtel, Glo, and 9mobile to MTN. Airtel gained 1,173 subscribers from other networks, while Glo attracted 620 customers through porting. However, 9mobile suffered the most significant loss, with 4,309 subscribers departing its network.

Subscribers cited various reasons for porting, such as more affordable call/data rates, improved service quality, enticing packages offered by other operators, and promotional offers.

MTN’s success in attracting a significant portion of the ported subscribers can be attributed to its 5G service, which provides high-speed internet. MTN became the first mobile network operator to introduce 5G in Nigeria in September, and it has since focused on expanding its home broadband strategy, resulting in a substantial increase in its subscriber base.

The deployment of 5G technology has enabled MTN to offer faster speeds, lower latency, and unlock new use cases for consumers and enterprises. The network’s efforts in this area have contributed to a 14.6 percent rise in its active user base to 38 million, as well as a 68.7 percent surge in fintech active subscribers to 11.2 million.

MTN remains committed to supporting communities, investing in the coverage and capacity of its 4G network, and expanding its 5G sites. The network emphasizes expense efficiencies and disciplined capital allocation.

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