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Fintech CEO: Crypto.com $10.5MM Error Illustrates Human Error Element Within Crypto Industry

Instead of a $100 refund to an Australian customer, Crypto.com sent the woman in question $10.5 million

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Fortune highlighted a sixteen month, $10.5 million saga, with human error and crypto.com standing front and center. Instead of a $100 refund to an Australian customer, Crypto.com sent the woman in question $10.5 million, typing her account number into the amount section of the transfer. It took the company over six months to realize the mistake. That was last December, and they still have not recovered the money.

“This incident illustrates perfectly how the crypto industry is plagued with human error. Much of it can be attributed to a failure to implement best practices. We see it in exchanges, we see it with custodians. Because the industry has been stuck in a regulatory gray area, further fragmented by geographic jurisdictional splits, it never has really operated with the kinds of scrutiny that other industries demand,” explained Richard Gardner, CEO of Modulus, a US-based developer of ultra-high-performance trading and surveillance technology that powers global equities, derivatives, and digital asset exchanges.

“For example, if we were talking about the traditional finance industry, regulators would’ve long ago cracked down on open-source development of exchanges, which are a major contributor to hacks. Imagine if your online stock brokerage was hacked for nine figures because it ran on open-source code. Now imagine that brokerages were hacked on a monthly basis? On a weekly basis? Sometimes, on a daily basis?” asked Gardner.

“It wouldn’t be long before the regulators would step in and create guidelines. The crypto industry isn’t there yet, but I think we’re getting closer. First, regulators are going to focus on putting a halt to any opportunities for money laundering and pump-and-dumps, but, after that, I think they’re going to have to tackle the elephant in the room: security,” said Gardner.

Modulus is known throughout the financial technology segment as a leader in the development of ultra-high frequency trading systems and blockchain technologies. Modulus has provided its exchange solution to some of the industry’s most profitable digital asset exchanges, including a well-known multi-billion-dollar cryptocurrency exchange. Over the past twenty years, the company has built technology for the world’s most notable institutions, with a client list which includes NASA, NASDAQ, Goldman Sachs, Merrill Lynch, JP Morgan Chase, Bank of America, Barclays, Siemens, Shell, Yahoo!, Microsoft, Cornell University, and the University of Chicago.

“Sooner or later, though — and I’m banking on sooner — the regulators are going to need to tackle security. That includes cybersecurity concerns, like open-source development. It includes code audits. It includes best practices to keep employees from falling victim to phishing attacks. It includes stopgaps to make sure that a $100 refund doesn’t turn into a $10 million payout. From top to bottom, the industry needs an overhaul before it can truly flourish,” said Gardner.

Is the CEO/Founder of Investors King Limited. A proven foreign exchange research analyst and a published author on Yahoo Finance, Nasdaq, Entrepreneur.com, Investorplace, and many more. He has over two decades of experience in global financial markets.

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Bitcoin

MicroStrategy Chairman Michael Saylor Bolsters Bitcoin Bet with $593.3 Million Purchase

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Michael SaylorPhotographer: Eva Marie Uzcategui/Bloomberg

Michael Saylor, chairman and co-founder of MicroStrategy Inc., has intensified his commitment to Bitcoin with a substantial investment of $593.3 million, expanding the enterprise-software company’s cryptocurrency holdings.

In a filing on Thursday, MicroStrategy revealed the acquisition of 16,130 Bitcoins in November, elevating its total holdings to approximately $6.5 billion.

This move represents Saylor’s most significant purchase since the acquisition of 19,452 Bitcoins for just over $1 billion in February 2021.

Saylor initiated MicroStrategy’s Bitcoin investments in 2020 and has accelerated these efforts throughout 2023, aligning the company with the cryptocurrency’s resurgence after a challenging period marked by rising interest rates and notable crypto-related incidents.

Stepping down from the CEO position a year ago, Saylor emphasized his focus on advancing MicroStrategy’s dual strategy with a primary emphasis on Bitcoin.

MicroStrategy’s stock has witnessed a remarkable 250% surge this year, surpassing Bitcoin’s 125% rally.

The optimism stems from the anticipation of potential approval for a Bitcoin exchange-traded fund (ETF) in the United States.

Contrary to concerns that an ETF approval might diminish demand for MicroStrategy’s stock, analysts like Matthew J. Maley, Chief Market Strategist at Miller Tabak + Co., suggest that an ETF could enhance interest in the asset class without significant cannibalization.

In conjunction with its Bitcoin investment, MicroStrategy entered into an agreement with Cowen and Company, Canaccord Genuity, and BTIG to offer up to $750 million of common stock.

The initial announcement of this stock offering in August outlined intentions to utilize the proceeds for Bitcoin purchases, working capital, and debt repurchases.

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Cryptocurrency

Coinbase’s November Surge Sparks Investor Enthusiasm Amid Crypto Volatility

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Coinbase Global Inc. has witnessed a 62% surge in its shares this month, capturing the attention of investors amidst the current volatility in the cryptocurrency landscape.

While FTX’s Sam Bankman-Fried faces a fraud conviction, and Binance navigates regulatory scrutiny, traders are flocking to Coinbase, betting on increased business, especially if authorities greenlight Bitcoin-focused exchange-traded funds (ETFs).

This surge, adding $12 billion to Coinbase’s market value in November alone, marks a significant turnaround for the largest US crypto exchange.

The stock has more than tripled in 2023, defying the broader market trends and eclipsing the average analyst price target of approximately $84.

“Coinbase is in a better position today than really any other point as a public company,” notes Needham & Co. analyst John Todaro.

He sees 2022 and 2023 as pivotal years, weeding out weaker players in the industry. “Those who survived are going to come out of that stronger. And Coinbase is one that survived.”

The optimism surrounding Coinbase is fueled by regulatory clarity and the potential approval of US-listed Bitcoin ETFs, expected as early as January, according to Bloomberg Intelligence. Bitcoin’s nearly 130% surge in 2023 adds to this positive outlook.

Investors who bet against Coinbase shares have faced losses of $1.3 billion in the past 30 days, as the company overcame losses reported for seven consecutive quarters.

While competitors face legal challenges, the resolution of Binance’s dispute with the US Department of Justice is seen as a positive for Coinbase.

“A healthy development for the industry is positive for Coinbase, and an abrupt exit of large players is not,” highlights Oppenheimer & Co. analyst Owen Lau. The settlement with Binance is expected to uphold higher compliance standards for crypto exchanges.

Despite this surge, maintaining momentum remains uncertain, with over 40% of Wall Street analysts holding a hold-equivalent rating for Coinbase.

Notably, Cathie Wood’s Ark Investment Management LLC, although reducing its Coinbase holdings, remains the fourth-largest shareholder, emphasizing a cautiously optimistic stance in the crypto space.

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Cryptocurrency

FTX Trading Wins Approval to Sell Grayscale Stakes in Bid to Settle Debts

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FTX Crypto Exchange

Cryptocurrency trading firm FTX Trading Ltd. has received bankruptcy court approval to initiate the sale of its stakes in digital trusts managed by Grayscale Investments, a move aimed at raising funds to settle creditors owed substantial amounts.

Court documents reveal that FTX intends to execute the sale in a manner that optimizes value and minimizes disruption to the market for the digital investments.

Grayscale, known for selling investments linked to various digital currencies, structured trusts where buyers received shares rather than holding the actual currencies.

As of last month, FTX’s stakes in these trusts were valued at approximately $744 million, according to information presented in court papers.

Facing bankruptcy allegations last year, FTX has been diligently working with its advisers to identify assets and navigate a complex network of debts owed to various creditors, including those who deposited cash and cryptocurrency on the trading platform.

The recovery efforts have yielded around $7 billion in assets, including $3.4 billion in cryptocurrencies, as reported in court documents.

FTX’s move to sell its Grayscale stakes aligns with its commitment to settling outstanding debts and ensuring a fair resolution for its creditors.

The approval from the bankruptcy court marks a significant step in the ongoing restructuring process.

The case, filed under FTX Trading Ltd., docket number 22-11068, falls under the jurisdiction of the U.S. Bankruptcy Court for the District of Delaware.

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