To foster a more effective and faster customer service delivery, US-based mobility company, Uber, says people can now jump the queue at stadiums to pick up their food.
Uber announced this in a video presentation titled Go/Get 2022 on Monday where it said: “People will be able to use the ‘Uber Eats‘ food delivery service to order food at sports stadiums around the U.S. from their seats and skip the lines to pick it up. People will be able to use the Uber Eats food delivery service to order food at sports stadiums around the U.S. from their seats and skip the lines to pick it up.
Investors King gathered that Uber has also introduced a voice ordering service where users can, through Google voice, order for food no matter how far they are from their mobile devices.
“Makes it easy to get your go through meal, bottle of wine,…and more. Voice ordering will be available around the world in English with more languages rolling up this summer”, Ethan Hollinshead, Delivery Product Lead said.
Also, with the introduction of different new ride-hailing options, including Uber Charter, people can now book party buses, passenger vans and coaches to events through the Uber app via a partnership with U.S based bus charter company, Coachways.
Uber has introduced an array of new features in its core app aimed at generating income during the expected summer travel boom following the recovery from Covid-19 restrictions.
New Mobility Features
Uber said it was beginning a pilot programme in the US that allows passengers in San Francisco, Los Angeles, San Diego and Dubai to book premium, fully-electric vehicles like Teslas through a new feature called Uber Comfort Electric. It also said it would make it easier for its drivers of electric vehicles to find charging stations through its app.
Another new feature, Uber Travel, allows people can share their vacation itineraries and have Uber book rides in advance to various destinations, such as from the airport to the hotel or to restaurants and tourist spots.
According to Uber’s Head of Mobility Product, Jen You, “by linking your Gmail to your google accounts, you’ll be able to see all of your flights and hotels right in your google app.”
“Uber started the pandemic as a company known for getting a ride, but today it’s a different story,” she said. “We are the one global platform that can help you go anywhere you want and get anything you need,” said Jeenah Moon, a New York Times reporter.
In a report by Jeenah, Uber has been suggesting it will pull back on its rapid-growth-at-all-costs philosophy. Leaders of the companies have signaled that they would be more selective about how it chooses to spend its money.
According to the Chief Executive Officer of Uber, Dara Khosrowshahi, some initiatives that require substantial capital will be slowed, as the company braces for a declining market and expectations of profitability from investors.
