In line with its ‘customer first; technology now’ mantra, Ikeja Electric Plc (IE), has announced the introduction of Singleview, an interactive platform designed to enable prepaid meter customers to access their vending pattern and consumption.
At the launch of Singleview at its Headquarters in Alausa, Ikeja, Lagos on Friday, October 8, 2021, Ikeja Electric explained that the platform serves as a major touchpoint where prepaid meter customers can access personal information such as energy vending records, consumption history, month-on-month energy consumption, account number, account status, tariff class and rates.
The Singleview platform also enables customers to make energy payments, check energy consumption and balance, lodge service inquiries, requests, or complaints and the Business Unit and Undertaking Office covering their location will respond promptly.
Speaking on Singleview, the Chief Executive Officer (CEO), Folake Soetan, noted that as a customer-centric organization, Ikeja Electric is always forward-thinking, innovative and committed to its customers in order to enhance their experience. This solution offers convenience and prompt service. According to her, “with Singleview, we have further given them power in their hands”.
She noted that the platform will enable customers to access the necessary information with ease. With the ability to track and understand their consumption and vending patterns, they are able to plan their energy need efficiently.
SinglevIew is targeted at only prepaid meter customers within Ikeja Electric network. Customers can use it by logging into www.ikejaelectric.com/single-view to learn more about the solution and register with their meter number.
The company noted that the creation of the SingleView platform is a testament that the Management and Staff of Ikeja Electric continuously yearn to deliver quality services and ensure direct access to it through various channels in line with its mantra “Customer first; Technology now.”
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Sun Africa Commits $2.2 Billion to Transform Nigeria’s Power Sector
Sun Africa LLC, a global entity dedicated to supporting Africa’s energy needs, has announced a commitment of approximately $2.2 billion for the development of Nigeria’s power sector.
The pledge follows a meeting between the Minister of Power, Adebayo Adelabu, and representatives from Sun Africa, led by Chairman Goran Rajsic.
In the initial phase, the project will concentrate on delivering 961 MWp of solar PV infrastructure and 455 MWh of battery energy storage, marking a transformative venture valued at $2.2 billion.
This strategic collaboration aims to address Nigeria’s growing demand for new power infrastructure, aligning with the nation’s economic needs and transitioning toward sustainability.
Adelabu emphasized Nigeria’s significant requirement for new power infrastructure to support economic growth and sustainability.
The commitment from Sun Africa and its partners signifies a crucial step toward achieving Nigeria’s electricity goals.
Goran Rajsic expressed gratitude to the project partners, highlighting the support in designing a comprehensive solution featuring cutting-edge solar PV and battery storage technologies.
Sun Africa’s collaboration with Sterling & Wilson Renewable Energy Limited as its EPC partner represents a milestone in advancing sustainable and reliable energy solutions for Nigeria.
This initiative aligns with the nation’s commitment to driving positive change through innovative renewable energy solutions.
Niger Delta Power Holding Company Reveals N190bn Debt Owed by Government Entities
The Niger Delta Power Holding Company (NDPHC) has disclosed that the Central Bank of Nigeria (CBN), the Nigerian Bulk Electricity Trading Plc (NBET), and the Nigerian Electricity Liability Management Company owe a cumulative sum of N190 billion for electricity supply.
Chiedu Ugbo, the Managing Director and CEO of NDPHC, shared this information during a media briefing in Lagos.
Ugbo highlighted that the N190 billion debt has accumulated from 2015 to May 2023. While the exact amount owed by NBET wasn’t specified, Ugbo emphasized that the huge indebtedness to NDPHC runs into hundreds of billions, affecting the company’s operations and financial obligations.
He stated, “NDPHC is also not paid for availability but only as dispatched, thereby depriving NDPHC of hundreds of billions since 2015 when the Transitional Electricity Market was declared, and the government has so far been denied revenue as high as N3trn.”
Ugbo emphasized the challenging situation the debt has created, making it difficult for NDPHC to meet operational expenditures, pay gas suppliers, and maintain regular power generation.
To overcome these challenges, he called for urgent private capital mobilization and explored independent transmission projects, involving Gencos as investors.
Executive Director, Generation, Engr. Abdullahi Kassim, highlighted the ‘Light-up Nigeria Initiative,’ a program aimed at leveraging NDPHC’s generation assets to provide reliable power supply to eligible customers, distribution companies, and third-party project developers, ultimately achieving over 97% power distribution to the masses.
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