Bolt Introduces Verification Portal for Drivers

• Bolt Introduces Verification Portal for Drivers

Bolt, one of the ride-hailing companies in Nigeria, has introduced an identity verification portal for its drivers.

In a bid to improve security and safety, the company partnered with YouVerify to launch a fully customised secure portal for drivers on its platform.

Mr. Femi Akin-Laguda, Bolt’s City Manager in Lagos, who spoke at an event organised to announce the identity verification portal, said the safety of both passengers and drivers remain paramount to the company. Therefore, it is important for Bolt to continuously improve its safety features and create a portal where drivers can request and check verification as part of the driver on-boarding process.

“This unique portal was developed in partnership with our supply operations team ensuring that it effectively meets our needs but is also not excessively intrusive for our driver-partners.

“The system will be driven by YouVerify’s proprietary identity verification technology which provides the tools to validate various documentation and data and provide key requirements for an ideal verification solution that boosts both service quality and customer safety,” Akin-Laguda said.

He also explained that the new portal allows the company to conduct checks that were not previously available.

According to him, the new home address verification provides higher levels of identity assurance than the previous method and BVN check helps curb frauds and impersonations.

“All the driver has to do is initiate the verification request, provide all the information required and the portal verifies the driver’s home address, the driver’s documents and face, and verifies the BVN against the database of NIBSS to confirm their identity,” he added.

Speaking on the new partnership, Gbenga Odegbami, the CEO, YouVerify, said; “our partnership with Bolt to deploy the highest security and privacy standards will ensure that all verifications are done reliably and securely without compromising the privacy of the drivers.”

Bolt was formerly known as Taxify.