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One Million IBEDC Customers Lack Meter, Says NERC



prepaid meter
  • One Million IBEDC Customers Lack Meter, Says NERC

The Chairman, Nigerian Electricity Regulatory Commission, Prof. James Momoh, has said the Ibadan Electricity Distribution Company has about one million customers without meters.

Momoh, who was represented by the Commissioner, Consumer Affairs, NERC, Dr Moses Arigu, spoke on Wednesday during the inauguration of the Customer Complaints Forum Office in Ilorin, the Kwara State capital.

He said, “The present metering gap in Ibadan Disco alone is about one million. When compared to its total customer size of over 1.6 million customers, it represents a 60 per cent deficit in metering.”

He, however, said the IBEDC had commenced the procurement of meter asset providers.

Momoh said this was combined with the implementation of its meter roll-out plan, in accordance with the performance agreement signed with the government under the privatisation programme and monitored by the commission.

He said the arrangement would inject an average of about 217,611 meters into the power firm’s network annually over the next five years.

He stated that it was expected that the metering gap would be closed within the next three years using the MAP regulation and the firm’s meter roll-out plan.

The NERC boss lamented the high number of complaints received and customers’ dissatisfaction with the quality of service rendered.

He said, “The opening of the Customer Complaints Forum Office could not have come at a better time than now that customers within Kwara State have expressed their dissatisfaction over the quality of service received from Ibadan Electricity Distribution Company, their service provider.

“It is on record that within the period, January to September 2018, IBEDC recorded a significant number of unresolved complaints, out of which 2,155 were from customers within Ilorin and its environs who were dissatisfied with services rendered.

“Majority of complaints have been on voltage and billing issues, aside from complaints made and forwarded through other channels.”

Momoh stated that the office was established to resolve complaints that were not adequately addressed by the distribution company.

According to him, customers are expected to first forward their complaints in writing to the nearest business unit within their locality.

The Managing Director/Chief Executive Officer, IBEDC, Mr John Donnachie, urged customers to collaborate with the firm for enhanced and efficient service delivery.

CEO/Founder Investors King Ltd, a foreign exchange research analyst, contributing author on New York-based Talk Markets and, with over a decade experience in the global financial markets.


Transcorp Hotels Expand into Marketplace, Launches Aura to Connect People, Hoteliers, Others



Transcorp hotel

Transcorp Hotels Plc, on Thursday, announced it has launched a new digital platform, Aura, through which people can book accommodation, restaurants and experiences.

Aura, Transcorp’s first in the alternative accommodation segment, is part of the company’s asset-light model, leveraging technology to deliver true hospitality, exciting experiences, and drive shareholder value.

It’s a new dawn in the hospitality industry! I am thrilled to introduce you to Aura by Transcorp, the digital platform we are using to connect people to quality accommodation, great food, and awesome experiences,” Managing Director and Chief Executive Officer of Transcorp Hotels Plc. Dupe Olusola said.

For more than 30 years, Transcorp Hotels Plc has been at the forefront of creating a superior guest experience at our locations. Today, our commitment to innovation has offered us an opportunity to extend this beyond the hotel premises,” Olusola added.

The launch of Aura by Transcorp is one of the most significant developments in the company’s history as it seeks to transform the travel and tourism industry in Africa by focusing on three important components of travel, whether for leisure or business — where you stay, what you eat and how you spend your time. With its people-driven hospitality model, Aura is set to revolutionise travel and help remind Africans of our deep history of hospitality.

Speaking on the launch of Aura, Obong Idiong, Chief Executive Officer at Africa Prudential Plc, Aura’s technology partners, expressed his excitement. “Finding the right accommodation when you travel can be incredibly complex. Options available for the right prices are often limited, and travellers sometimes end up with accommodation that taints the travel experience. Transcorp Hotels Plc has been able to fix that with Aura and we are proud to be associated with them.”

To ensure topnotch user experience, we built a solution to drive digital transformation through the adoption of shared living spaces for the Aura business. With an advanced search algorithm powered by artificial intelligence, Aura determines the relevance of locations taking into consideration, the customers’ preferences and requirements to meet them at the point of their needs,” Idiong added.

Priscilla Adeboye, a travel enthusiast and early adopter of Aura, said the global pandemic has pushed international travel down her list. “But I still want to be able to take some time off work or spend a weekend away from home with the family. I have found incredible homes on Aura that meet my need for space and privacy.


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Siemens Energy Nigeria Appoints Seun Suleiman as Managing Director




Seun Suleiman is the New Managing Director of Siemens Energy Nigeria

Mr. Seun Suleiman is the new managing director of Siemens Energy Nigeria, the company announced on Wednesday.

According to the statement released by the energy company, Suleiman will be responsible for the entire management of operations and decisions on business policies and corporate strategy.

Commenting on his appointment, Suleiman said, “It is an absolute honor to lead the business for Siemens Energy Nigeria and I look forward to delivering on the brand’s promise of excellence.

Suleiman joined Siemens Energy in 2014, bringing over 15 years’ experience and deep expertise in the private sector across Europe and West Africa.

The statement said, “He is an accomplished business strategist and success-driven leader with strong business acumen. Suleiman has also been a core member of the executive management team at Siemens Energy serving in roles as Sales Director West Africa – Service Distributed Generation Oil & Gas and Vice President Service & Digital.

“Prior to this, he also held various functional and managerial positions with ABB Ltd UK, ABBNG Nigeria, Schneider Electric Nigeria and Dresser-Rand Nigeria Ltd.

It added that Suleiman was experienced in establishing operational excellence with specific competence in the power, oil and gas sectors.

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FG Reopens Osubi Airport Warri for Daylight Operations




FG Reopens Osubi Airport Warri for Daylight Operations

The Federal Government on Monday said the Osubi Airport in Warri has been reopened for daylight operations.

The Minister of Aviation, Hadi Siriki, disclosed this in a tweet.

The airport was closed in February 2020 over mismanagement and debt allegation involving aviation service providers and airport management.

However, Oberuakpefe Afe, a lawmaker representing Okpe/Sapeie/vaie federal constituency, recently moved a motion for the Federal Government through the ministry of aviation and relevant authorities to reopen the airport for flight operations.

On Monday, Hadi Siriki said “I have just approved the reopening of Osubi Airport Warri, for daylight operations in VFR conditions, subject to all procedures, practices and protocols, including COVID-19, strictly being observed. There will not be need for local approvals henceforth.

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