- Sterling Bank Celebrates Employees
Sterling Bank Plc has joined other corporate bodies around the world to celebrate its employees as part of activities to mark the 2017 Customer Service Week.
The Executive Director, Operations and Services, Sterling Bank Plc, Mr. Yemi Odubiyi, said the bank decided to honour its employers in recognition of their significant contributions to the growth and development of the bank over the years.
He attributed the success of the bank to its employees and praised them for rendering vital services to customers, on behalf of the bank.
According to him, such services are business loans, mortgage, cash management, merchant services and other customer service functions.
He disclosed that senior management members of staff of the bank visited branches in Lagos to carry out operational activities during the week, adding that some workers dealing directly with customers were nominated and given badges of honour and appreciation cards, in appreciation of excellent service delivery rendered during the week.
Odubiyi said a drama, showcasing the difference between good and bad services, was broadcast during the weekly knowledge sharing session, adding that it was done to strengthen the bank’s culture of excellent service.
The statement said he also spent an hour making outbound and third-party confirmation calls to customers at the contact centre, as part of activities marking the event.
