- Dana Air Bags 2016 Leadership Brand Award
One of Nigerian carriers, Dana Air has bagged the Leadership Brand of the year 2016 award, held recently at the International Conference Centre in Abuja.
Speaking at the conference themed: THE RICE ECONOMY, the Chairman of Leadership Group Mr. Sam Nda – Isaiah said, ‘ Leadership Conference and Awards is a yearly event organised to celebrate individuals and corporate organisations who have shown distinction in their different areas like governors, bankers, administrators, businessmen, companies and youth who have also shown that they are not limited by the disquieting recession.’’
“Our choices are not influenced in anyway and our nominations go through rigorous and painstaking debates. Sometimes we fall into a dilemma and end of choosing more than one for a category but this is good as it shows that these individuals and organizations are doing really well.’’
The Communications and Media Manager of Dana Air, Kingsley Ezenwa while speaking to newsmen at the award said, ‘we want to appreciate Leadership Group for this award. It just shows that people appreciate the effort we have put in to offer the best of services to our teeming guests.
“We are unrelenting in our determination to ensure that our on-time performance remains unrivaled, and continue to offer our customers the best of in-flight and customer service. This is a clear nod for us to do more and we won’t disappoint.’’
“On the recently released AIB report, he said “we have received the report and I am happy to tell you that the recommendations have been implemented since 2013.
We have also passed rigorous audits conducted by a couple credible organisations including the Flight Safety Group – The foreign partners of the Nigerian Civil Aviation Authority and the International Air Transport Association.
“In 2014 we absorbed over 45 Nigerian Pilots and invested heavily in their training. Our Director of Flight Operations is a Nigerian with over 27 years experience and our Accountable Manager is also a Nigerian with over 30 years experience in aircraft maintenance, fleet management , quality and safety , and network planning.
We have retooled a lot from our fuel audits to engineering and crewing. Our safety strategies are novel and world-class and our commitment to the safety and comfort of our guests is unwavering.
“We have gone beyond the recommendations and we set an enviable standard that we review on a daily basis. Let me also mention that last year, in furtherance of our efforts to continue to recruit qualified Nigerian Pilots, we turned down the employment of some Pilots who didn’t meet the standards we have set even after their training. The investment in their training didn’t really matter to us but the standard that we have set.”
According to the organisers, Dana Air got the award for successfully pulling through the harsh operating environment, its consistency, and creating a brand synonymous with customer satisfaction in the ever -challenging aviation sector.
Meanwhile the airline says it has introduced a special fare for corp. members and students as part of its broad corporate social responsibility and to complement the efforts of their parents and the government in this regard.