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NCAA Gives Arik 48 Hours to Produce Passengers’ Luggage

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  • NCAA Gives Arik 48 Hours to Produce Passengers’ Luggage

The Nigerian Civil Aviation Authority has intervened in the rift between Arik and some of its passengers over the failure of the airline to bring in their luggage from London Heathrow since Friday, December 2.

In a letter by the NCAA to Arik, the airline was given a 48-hour ultimatum within which the backlog of all short landed luggage must be ferried to Lagos.

The regulator stated in the letter, “The NCAA has also in line with Nigerian Civil Aviation Regulations 2015, part 19, directed that all passengers with short landed baggage must be offered care and compensation in line with part 19. 17. 2.1 (b) of the regulation.

“A compliance report, including but not limited to the list of affected passengers and details of passengers handling should be forwarded to the authority within 96 hours from the receipt of the letter from the authority.”

The NCAA also enjoined passengers to exercise restraint while dealing with such challenging issues at airports.

“Flight delays are normal occurrences in aviation and rather than resort to violence, passengers are assured of the readiness of the NCAA to continue to protect the rights and privileges of all stakeholders within the ambit of the law so as to ensure safety and security of the aviation industry,” it stated in a statement by its spokesperson, Sam Adurogboye.

The Consumer Protection Council also on Wednesday issued a notice summoning the management of Arik Air to appear before it to provide facts relating to allegations of violation of passengers’ rights

The summons, according to the spokesperson for the council, Mr. Biodun Obimuyiwa, followed complaints of ill-treatment by passengers of the airline’s London-Abuja flight.

He said the summons, which was issued by the CPC on Wednesday, was aimed at inviting the airline’s Chief Executive Officer, Michael Ikhide; Chief Operating Officer, Conor Prendergast; and Managing Director, Chris Ndulue, to appear before it on Monday, December 19, 2016.

Obimuyiwa said, “The council received complaints from the public and passengers on board Arik Air flights from London to Lagos between the 2nd and 5th of December, 2016 alleging that the flights arrived the Murtala Muhammed Airport, Ikeja, Lagos, Nigeria, without the passengers’ luggage and without prior information.

“The passengers, many of whom had connecting flights to Cameroon, Abuja, Port Harcourt and Ibadan, could not continue their journey as a result of the non-arrival of their luggage from London, while some passengers on the flights could not have access to personal supplies, baby food and medication.

“Arik Air Limited did not provide the passengers with temporary accommodation for transit, neither was there any customer service desk to assist the passengers in resolving their individual complaints.”

He said the summons was in line with sections 8, 15 and 18 of the CPC enabling Act.

The experience of the Arik Air passengers is similar to those of Turkish Airlines last December in which passengers on the airline’s Flight 623 from Istanbul to Abuja could not have access to their luggage for many days.

The development had prompted the CPC to demand for a situation report on the incident.

However, the refusal of Turkish Airlines to respond to the council’s summons and the ultimatum of the Attorney General of the Federation to the airline on the same request led to the criminal prosecution of the airline and two of its principal officers.

Is the CEO/Founder of Investors King Limited. A proven foreign exchange research analyst and a published author on Yahoo Finance, Businessinsider, Nasdaq, Entrepreneur.com, Investorplace, and many more. He has over two decades of experience in global financial markets.

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Gold

Gold Steadies After Initial Gains on Reports of Israel’s Strikes in Iran

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Gold, often viewed as a haven during times of geopolitical uncertainty, exhibited a characteristic surge in response to reports of Israel’s alleged strikes in Iran, only to stabilize later as tensions simmered.

The yellow metal’s initial rally came on the heels of escalating tensions in the Middle East, with concerns mounting over a potential wider conflict.

Spot gold soared as much as 1.6% in early trading as news circulated regarding Israel’s purported strikes on targets in Iran.

This surge, reaching a high of $2,400 a ton, reflected the nervousness pervading global markets amidst the saber-rattling between the two nations.

However, as the day progressed, media reports from both countries appeared to downplay the impact and severity of the alleged strikes, contributing to a moderation in gold’s gains.

Analysts noted that while the initial spike was fueled by fears of heightened conflict, subsequent assessments suggesting a less severe outcome helped calm investor nerves, leading to a stabilization in gold prices.

Traders had been bracing for a potential Israeli response following Iran’s missile and drone attack over the weekend, raising concerns about a retaliatory spiral between the two adversaries.

Reports of an explosion in Iran’s central city of Isfahan further added to the atmosphere of uncertainty, prompting flight suspensions and exacerbating market jitters.

In addition to geopolitical tensions, gold’s rally in recent months has been underpinned by other factors, including expectations of US interest rate cuts, sustained central bank buying, and robust consumer demand, particularly in China.

Despite the initial surge followed by stabilization, gold remains sensitive to developments in the Middle East and broader geopolitical dynamics.

Investors continue to monitor the situation closely for any signs of escalation or de-escalation, recognizing gold’s role as a traditional safe haven in times of uncertainty.

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Commodities

Global Cocoa Prices Surge to Record Levels, Processing Remains Steady

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Cocoa futures in New York have reached a historic pinnacle with the most-active contract hitting an all-time high of $11,578 a metric ton in early trading on Friday.

This surge comes amidst a backdrop of challenges in the cocoa industry, including supply chain disruptions, adverse weather conditions, and rising production costs.

Despite these hurdles, the pace of processing in chocolate factories has remained constant, providing a glimmer of hope for chocolate lovers worldwide.

Data released after market close on Thursday revealed that cocoa processing, known as “grinds,” was up in North America during the first quarter, appreciating by 4% compared to the same period last year.

Meanwhile, processing in Europe only saw a modest decline of about 2%, and Asia experienced a slight decrease.

These processing figures are particularly noteworthy given the current landscape of cocoa prices. Since the beginning of 2024, cocoa futures have more than doubled, reflecting the immense pressure on the cocoa market.

Yet, despite these soaring prices, chocolate manufacturers have managed to maintain their production levels, indicating resilience in the face of adversity.

The surge in cocoa prices can be attributed to a variety of factors, including supply shortages caused by adverse weather conditions in key cocoa-producing regions such as West Africa.

Also, rising demand for chocolate products, particularly premium and artisanal varieties, has contributed to the upward pressure on prices.

While the spike in cocoa prices presents challenges for chocolate manufacturers and consumers alike, industry experts remain cautiously optimistic about the resilience of the cocoa market.

Despite the record-breaking prices, the steady pace of cocoa processing suggests that chocolate lovers can still expect to indulge in their favorite treats, albeit at a higher cost.

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Crude Oil

Dangote Refinery Leverages Cheaper US Oil Imports to Boost Production

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The Dangote Petroleum Refinery is capitalizing on the availability of cheaper oil imports from the United States.

Recent reports indicate that the refinery with a capacity of 650,000 barrels per day has begun leveraging US-grade oil to power its operations in Nigeria.

According to insights from industry analysts, the refinery has commenced shipping various products, including jet fuel, gasoil, and naphtha, as it gradually ramps up its production capacity.

The utilization of US oil imports, particularly the WTI Midland grade, has provided Dangote Refinery with a cost-effective solution for its feedstock requirements.

Experts anticipate that the refinery’s gasoline-focused units, expected to come online in the summer months will further bolster its influence in the Atlantic Basin gasoline markets.

Alan Gelder, Vice President of Refining, Chemicals, and Oil Markets at Wood Mackenzie, noted that Dangote’s entry into the gasoline market is poised to reshape the West African gasoline supply dynamics.

Despite operating at approximately half its nameplate capacity, Dangote Refinery’s impact on regional fuel markets is already being felt. The refinery’s recent announcement of a reduction in diesel prices from N1,200/litre to N1,000/litre has generated excitement within Nigeria’s downstream oil sector.

This move is expected to positively affect various sectors of the economy and contribute to reducing the country’s high inflation rate.

Furthermore, the refinery’s utilization of US oil imports shows its commitment to exploring cost-effective solutions while striving to meet Nigeria’s domestic fuel demand. As the refinery continues to optimize its production processes, it is poised to play a pivotal role in Nigeria’s energy landscape and contribute to the country’s quest for self-sufficiency in refined petroleum products.

Moreover, the Nigerian government’s recent directive to compel oil producers to prioritize domestic refineries for crude supply aligns with Dangote Refinery’s objectives of reducing reliance on imported refined products.

With the flexibility to purchase crude using either the local currency or the US dollar, the refinery is well-positioned to capitalize on these policy reforms and further enhance its operational efficiency.

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