- Ikeja Electric, UBA Launch Payment Terminals
Ikeja Electric said it had launched payment terminals in 20 branches of the United Bank for Africa across its network.
It said in a statement that the move was in line with its commitment to provide exceptional customer service experience to its customers.
The power distribution company said the terminals would provide a secure and convenient payment option for its customers residing within the locations.
The Head of Corporate Communications, Ikeja Electric, Mr. Felix Ofulue, stressed the importance of the partnership with UBA as it would afford Disco the opportunity to bring efficient service delivery closer to the customers.
He said, “We are confident that the addition of these payment terminals will help us do better job of meeting the needs of our customers, in making payment of bills a lot easier and more convenient, while also improving their overall experience.
“We are committed to providing our customers with the greatest level of customer service and introducing these secure and convenient payment terminals is yet another aspect of our service offerings.”
Ofulue appealed to customers to take advantage of the proximity of the payment terminals to them and avoid making payments to any employee of Ikeja Electric.
According to the statement, the terminals are located in UBA branches in Akowonjo, Abule Egba, Ijaiye Ogba, Akute, Allen Avenue, Ogudu, Ikeja GRA, Ojodu, Ikotun and Ketu. While others can also be found in Ikorodu, Okota, Bank Anthony (Ikeja), Simbiat Abiola Way (Ikeja), New Oko-Oba, Iju, Dopemu, Iyana Ipaja (NYSC), Oba Akran and Oregun.
It said in the last two years, Ikeja Electric had successfully expanded its payment options to offer all customers security, greater convenience and choice, and more efficiency, adding that the channels included scratch card vouchers, Pawakad, Baxibox and multiple online payment channels.