First City Monument Bank (FCMB) Limited will today (Monday) officially open a new branch in the Asokoro area of Abuja.
The development, according to the bank, is in line with its strategic expansion approach, which aims to extend the bank’s reach and make its operations accessible to more customers across Nigeria.
In a statement, the Vice President, Branch Management and Trade Services at FCMB, Mr. Oluwakayode Adigun, re-iterated the bank’s commitment to strategically grow its network to deliver exceptional banking services to more Nigerians.
According to him, “the new Asokoro branch is a strategic addition to our branch network. Though most of our customers prefer to carry out transactions from wherever they are, using our alternate channels such as FCMBMobile, FCMBOnline, USSD Quick Recharge and ATMs spread widely across Nigeria, some customers still prefer human interaction when banking. Thus, for such customers within and around Asokoro, they now have the opportunity to enjoy FCMB’s wide range of financial products and services.”
He further affirmed that, similar to what obtains at all FCMB branches across Nigeria, customers visiting the Asokoro branch can expect excellent customer experience from the bank’s team of service professionals, who are on ground to provide not just the usual traditional banking support, but also assist customers with mobile and internet banking registration.
The branch is also expected to offer numerous self-service options such as cash depositing and withdrawal ATMs, as well as self-service terminals for routine requests and transfers.
On his part, the Divisional Head, Retail Banking at FCMB, Mr. Olu Akanmu, emphasised the bank’s approach of deploying smart branching and technology in order to attain its retail banking growth and profitability goals.
“FCMB’s robust suite of financial solutions and an award-winning service culture are capabilities that allow us to do more for our customers. We continue to invest heavily in technology that empowers our customers to bank on their own terms through alternate channels and allows them to carry out transactions wherever they are.
“We are keen for residents of Asokoro and its environs to enjoy the benefits of these capabilities and look forward to helping them achieve their aspirations. This is consistent with the manner we have supported other customers for more than 30 years as a key player in Nigeria’s financial landscape,” Akanmu added.
