- Standard Chartered Invests $3bn in Tech
Standard Chartered bank has invested a total sum of $3 billion in innovation and technology to drive digital banking.
David Idoru, the head of retail banking, Standard Chartered Bank Nigeria, stated during a report on the rise of digital bank in Nigeria.
He said the investment would help support the growing tech atmosphere and enhance convenience, adding that digitalisation will no long be seen as destination but path to superior client experience.
He said, “In the last three to five years, Standard Chartered has invested over $3bn in technology.
“We have also taken a ‘capturing the digital initiative’ approach that ensures that about 70 per cent of the most common service requests can be handled by our digital bank with distinct benefits such as zero charge on all interbank transactions, zero charge on SMS notifications and free delivery of cards to customers regardless of location.
“For us, our sense and definition of a digital bank would resonate more with one that serves its clients without them ever needing to come to the branch if they don’t want to, not even to open an account. It means giving people the choice to do everything digitally from their mobile phones.”