MTN Nigeria is currently contending with network disruptions stemming from damage to an overseas undersea cable, causing widespread inconvenience for its customers.
The telecommunication giant confirmed the issue in a statement, acknowledging the connectivity disruptions experienced by its subscribers.
Reports indicate that the glitch has affected both voice and data services, resulting in communication disruptions for millions of subscribers across the country.
Subscribers have expressed frustration on social media platforms over the prolonged network outage, with complaints ranging from failed call attempts to concerns about the failure to receive bank alerts.
MTN Nigeria assured its customers that it is actively working to resolve the issue and restore services as quickly as possible.
The telecom operator emphasized the critical importance of consistent internet and communication services, pledging to swiftly address the disruptions.
Efforts are underway to reroute traffic through alternative network paths and expedite the repair process for the damaged cables in collaboration with consortium partners.
Despite the challenges, MTN Nigeria remains committed to minimizing service interruptions and maintaining connectivity for its customers.