Mobility Company Bolt Partners Veriff to Detect Fraudulent Behaviors of Drivers

Mobility company that offers vehicles for hire, micro-mobility, car sharing, and food delivery services Bolt, has partnered with Veriff, a global identity verification service company to facilitate the detection of fraudulent behavior of drivers.

Having operations in more than 45 countries across the globe, Bolt sought for a partner who could verify driver’s documentation quickly and accurately in accordance with various local regulations, which the company deemed fit to partner with veriff.

Founded in 2015, Veriff is an industry leader in online identity verification, that businesses to build trust with their customers. Its intelligent decision engine analyzes thousands of technological and behavioral variables in seconds, matching people to more than 11,000 government-issued IDs from over 190 countries.

Following its partnership with Veriff, the global identification service company through its AI-based driver’s license verification will ensure that drivers on the ride-hailing platform are using a valid license, and are the actual owners of the car documents.

Speaking on the recent partnership with Veriff, Director of Carsharing Operations at Bolt Lukas Yla said,  “Properly onboarding our users is a key component in offering a safe and reliable service. Veriff is helping us verify users in a quick and efficient way, making Bolt Drive safer for our customers, other traffic participants, and pedestrians.”

Also commenting on this partnership is founder and CEO of Veriff Kaarel Kotkas who said, “Mobility operations should be a seamless experience without the need to sacrifice the safety of the drivers or riders. At Veriff, as drivers and consumers ourselves, we understand that.

“Our intuitive user experience makes onboarding simple, providing users with real-time feedback to get verified on the first try, without sacrificing accuracy in identity fraud prevention. We are proud to continue our partnership with a fellow Estonian-led company, and to support Bolt in its next phase of global growth.”

Drivers on the Bolt platform has on several occasions been reported of actions that are not in line with the company’s policies.

For instance, some of the drivers on the platform have been reported as illicitly selling their accounts to third parties, putting passengers at risk. 

Bolt’s strategic partnership with Veriff will no doubt beef up security on its platform to prevent fraudulent behaviors of drivers which will ensure safety of its customers and could also give it a competitive edge over its rival Uber.