Telecommunications
USSD Service May no Longer be Available as Network Providers Threaten Banks
Network providers have threatened to halt the Unstructured Supplementary Service Data (USSD) offered to the financial institutions operating in the country due to N80 billion unpaid debt.
Network providers have threatened to halt the Unstructured Supplementary Service Data (USSD) offered to the financial institutions operating in the country due to N80 billion unpaid debt.
Investors King learnt that the Association of Licensed Telecommunications Operators of Nigeria (ALTON) says it might be forced to stop Unstructured Supplementary Service Data (USSD) services because banks have failed to pay for services rendered.
Speaking at a conference in Lagos, ALTCON chairman, Mr Gbenga Adebayo lamented that the debt which stood at N42 billion earlier this year has now risen to N80 billion.
Adebayo noted that despite the government’s effort to resolve the matter, many banks were not cooperating as regards paying their debt.
He further disclosed that the telecom operators might have to disconnect the banks from the USSD service until they do the needful.
It will be recalled that in March 2021, telecommunication operators had threatened to withdraw their USSD services to financial institutions due to the N42 billion accumulated debt.
The huge debt was a result of the deduction from the commission during the transactions. However, the banks failed to remit to the telecommunications operators who own the infrastructure used for the transactions.
The USSD service has become an integral part of the Nigerian banking system. Some of the services available on USSD include money transfer, checking of account balance and buying mobile airtime.
Other services which can be carried out on USSD include buying data and generating bank statements or pin codes.
No doubt, the USSD service has significantly helped to drive the CBN cashless policy and financial inclusion.
It is believed that millions of Nigerians who do not have a smartphone or run out of data or internet connection often resolve to the USSD service. Billions of naira are transacted every day through USSD. Statista reported that the value of USSD transactions in 2020 was a whopping N550 billion.