Customer-friendly telecommunication company, 9mobile, has announced the resumption of Subscriber Identity Module (SIM) card activation at its Experience Centres across Nigeria.
9Mobile is the first among other Nigerian network providers to commence activation after the ban on registration of new SIM card was lifted by the Federal Government.
Recall that the Federal Government, through the Ministry of Communications and Digital Economy, banned SIM cards’ activation in December 2020.
Commenting on the company’s decision to start SIM activation immediately and ahead of other operators, the Chief Commercial Officer, 9mobile, Stjepan Udovicic, said it was because it remained committed to the welfare of customers.
“At 9mobile, our customers’ interest remains our priority. We know several people were affected when the ban was announced, and they had been looking forward to its lifting. So, we deemed it expedient to start immediately for our customers’ sakes,” Udovicic said.
He added that 9mobile had been prepared for the recommencement of SIM card activation and that customers only needed to visit our Experience Centre to do so, and that SIM registration and activation services can be accessed in 9mobile Experience Centres.
“As it stands now, we are the first telecommunication company to restart activating SIM cards in our Experience Centres, and that attests to our preparedness. Customers only need to walk into our stores, and we would activate their SIM cards. Quality and efficiency are the gold standards of our operation, hence our decision,” he said.
Since entering the Nigerian market, 9mobile continues to transform lives with its consistent innovation, rolling out solutions that enable Nigerians to achieve their full potential.
The Operator recently enabled its customers to register effortlessly, physically and free of charge for their National Identification Number (NIN) and link it to their SIMs in its Experience Centres.