Banking Sector
Customer Dies in FCMB Bank Due to Frustration and Unfriendly Customer Service
A customer of a leading Nigerian bank, FCMB Group Plc, has died in one of the lender’s branches in Port Harcourt, Rivers State following poor customer service and inability to access his deposit with the bank.
A witness who recounted the sad story on Twitter said the man who hails from Asari-Toru Loca Government Area of River State, died in front of the bank.
According to an eyewitness, “he was refused access to his own money since Friday even when he came with his next of kin. He was asked to go to the court to get an affidavit knowing the court is not in session”.
She added “The man was vomiting and at the same time begging for him to have access to his own money yet he was denied. Haven’t left unattended to for more than 5 hours, he just died now few minutes ago at fcmb Education bus stop Ikwerre road, Mile 1.”