Ecobank Launches Cardless Withdrawal Service

In a move to reach the over 100 million unbanked Nigerians and Africans, Ecobank has launched a cardless withdrawal service to allow a large number of people outside the banking sector access bank services.

According to the bank, its mobile application was upgraded to an all-in-one bank account and payment/cash withdrawal tool.

In the statement released on social media, the lender said its ‘Xpress Cash’ functionality allows customers to access their cash ‘cardless’ at any Ecobank Automated Teller Machine (ATM) using only their mobile phone.

Customers can access cash via e-Token generated from their Ecobank mobile application, according to the bank. The innovation is seamless, secure and reliable.

The bank explained that the e-token can also be redeemed at any of its numerous agent locations across the country.

Speaking on the innovation, Ade Ayeyemi, the Chief Executive Officer (CEO), Ecobank, said “Innovating for customer convenience is in our DNA at Ecobank.”

He added: “We have developed this fast, convenient and innovative mobile banking solution – cardless Xpress Cash at our ATMs and Agencies to embed our digital platforms within the lifestyle of our customers and improve the uptake of digital financial solutions by both banked and unbanked in Africa.”