Bolt Gives Guidelines as Business Operations Resumes

• Bolt Gives Guidelines as Business Operations Resumes

Bolt, one of the leading ride-hailing firms in the country, has reopened business to the public in Lagos, according to a statement from the company.

However, the management has laid out strict business rules to better protect both passengers and drivers amid fast-spreading COVID-19 pandemic.

In a statement sent to customers on Sunday, the company said: “Following directives from the Lagos State Ministry of Transport, our ride-hailing services will now be available from 6 am to 7 pm. We advise all riders to request their homebound rides by 5 pm at the latest. No new orders will be accepted from 6 pm. This is to allow drivers sufficient time to drop you off and head home before the curfew.

“Remember that it’s still important to act responsibly and limit close contact with others. You are required to wear a face mask covering your mouth and nose before getting in the vehicle, in line with government directives. Do not attempt to ride without a mask. The Centre for Disease Control has prepared some best practices for face mask use including how to make one yourself at home.

“Take the back seat. Our vehicles will only take 2 passengers per car. Air conditioners will be turned off to allow proper ventilation. Wash your hands regularly and use a hand sanitiser before and after each ride. Switch to an in-app payment method (debit/credit card) to reduce the amount of contact when paying. Stay home if you feel sick.”