FCMB Transforming to Retail Banking

• FCMB Transforming to Retail Banking

The First City Monument Bank Limited says it is transforming itself from being one of Nigeria’s leading investment banks to one of the fastest growing retail banks.

The financial institution said it now had branches and alternate channels all over Nigeria, saying, “This year, the bank has acquired an average of 53,000 new customers monthly and has continued to maintain this steady acquisition momentum.”

The Group Head, Corporate Affairs, FCMB, Mr. Diran Olojo, who confirmed this at a forum for financial journalists in Lagos on Tuesday, said the bank had continued to deliver cutting-edge solutions that provided the best customer experience.

He added that the bank was resilient and focused on sustaining the momentum of its retail presence, while supporting customers and sectors that would drive the prosperity of the markets in which it was operating and Nigeria in general going by its status as an inclusive lender.

The Chief Executive of Corporate Shepherds Limited, Mr. Idorenyen Enang, the facilitator at the forum, said journalists in Nigeria must adopt creative thinking and innovative skills in order to meet the demands of today’s fast-pace age to effectively discharge their responsibilities.

They were also urged to always ensure due diligence and uphold the ethics of the profession in line with global best practices. The interactive forum, attended by money and capital markets correspondents, in addition to other professionals, was part of the bank’s initiatives to further promote excellence, build capacity of media practitioners, spur ideas, deepen relationships and appreciate their role in the dissemination of quality and balanced communication within the country and beyond, the bank explained.