- Lufthansa Gets Five-star Rating by Skytrax
A German airline, Lufthansa, says it has received five-star certification from the British aviation consulting specialist, Skytrax.
The airline said the award puts Lufthansa in the select group of 10 airlines that had been given this coveted rating.
According to a statement by the airline, the Skytrax jury has already been awarding five stars to Lufthansa’s First Class for years but now the entire airline has received the same certification.
The Chairman, Board of Deutsche Lufthansa AG, Carsten Spohr, was quoted to have said the award was a well-deserved recognition of the airline’s major efforts to make Lufthansa one of the world’s leading premium airlines again.
He added, “We have caught up because we made huge investments in our fleet, updated all our cabins, introduced digital services, opened new lounges and improved service on board and on the ground. The combination of premium offerings with the quality and professionalism of our employees has earned Lufthansa the status of a five-star airline.
“Everyone at Lufthansa can be proud of this certification, especially our colleagues in the cabins and cockpits and on the ground who fulfil our premium promise every day in their interactions with our passengers. I am convinced that the most important factor in getting the fifth star was that we have the best airline employees.”
The Chief Executive Officer of Skytrax, Edward Plaisted, was also quoted to have said the achievement of 5-Star Airline status by Lufthansa was not only a great accolade as the first European airline to reach this target, but was a clear recognition of the improvements they had made in recent years, particularly in all areas of the frontline service delivery.